In an effort to improve the performance of this p.c. (H/P Pav, WinME, 384mb ram) I deleted unused stuff, defragged it an reloaded and updated the operating system and programs. Now after many tries I can not get the AOl/Mcafee AV to download. I reset the security levels to default, cleared cookies, temp files, history. This computer was operating with AOL/Mcafee AV before I fooled with it. It runs a lot faster now, but it's naked. Is there a conflict somewhere? Could it be a winME update that I did not have before? Help!

Thanks, from a newbie.

1. H/P Pavillion, Intel Celeron, Win ME, 384 mb. Ram, CDRW
2. Gateway AMD, win XP Home, 1 gb. ram, DVD+-RW

lkrides, SWAG, suspect your problem stems from erasing a needed cookie. Dunno just how to cure it, but suspect that's why.
HTH.
Ed in Texas.

Log on to AOL, then chat "live" with one of their tech support people...they'll coach you right thru the fix

BTW, you'll probably find that the AOL/McAfee Security is what's been slowing your system down. You'd be better off with a *real* anti-v program

Ed, thanks for your response. I commonly delete cookies. As a matter of fact I was instructed to delete them during AOL's failed attempt to make this work.

1. H/P Pavillion, Intel Celeron, Win ME, 384 mb. Ram, CDRW
2. Gateway AMD, win XP Home, 1 gb. ram, DVD+-RW

Jam, AOl techs tried and failed. What do you mean by a "*real* anti-v program" Suggestions? I'm a rookie to AV. Do you think the AOL/Mcafee AV is sub par?

1. H/P Pavillion, Intel Celeron, Win ME, 384 mb. Ram, CDRW
2. Gateway AMD, win XP Home, 1 gb. ram, DVD+-RW

I too have had trouble with AOL McAfee anti- virus download. About a month ago I was getting some sort of error message related to Action-X controls or some such. Got online with AOL techies who walked me through several possible fixes. While I was busy with the latest attempted fix, they signed off after being online for 30 minutes. More recently I have been trying through the AOL Anti Virus Center where I still get the message "Congratulations! you qualify to download McAfee ViruScan", but when I try download I get a message which says "We're sorry, an error has occurred, pleast try again later" I had the free McAfee ViruScan before I had to uninstall because of a minor crash, but am about to give up getting it back. I will have to go to another anti-virus program if I can't solve the McAfee download.

Jack