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why do i keep getting disconnected??

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Name: lombe
Date: December 14, 2001 at 11:36:28 Pacific
Comment:

Hi

Could someone please help me! I keep getting disconnected from the net, like just to check my email in yahoo, I'd have to connect about 5 times before I eventually get in. I don't think there's a problem with the modem since I just got a new one installed. With my previous modem, I still had the same problem so it must be with my computer, but WHAT??? I want to reformat my drive, but even before I can check out instructions on how to do so, I get disconnected, and it's soooo frustrating! I have formatted my c drive a number of times because of the same probles..and also I can't even use scan disk or defrag my c drive because it keeps restarting and errrr..someone please help!



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Response Number 1
Name: Richard
Date: December 14, 2001 at 11:59:40 Pacific
Reply:

Lombe here are two sites than can shed a little light on the many things that can cause internet disconnect. Hope this helps.

www.bloomington.in.us/help/disconnect.html

www.wtrt.net/support/discon.htm


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Response Number 2
Name: Renaissance Man
Date: December 14, 2001 at 12:42:03 Pacific
Reply:

Are you using AOL? If so, this is a known problem, and there are several fixes.

My guess is that you can reformat until the cows come home and that will not correct the problem.


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Response Number 3
Name: Trev
Date: December 14, 2001 at 12:46:20 Pacific
Reply:

With regard to scandisk and defrag not running, see this post, points 2,5,6,7,9
http://www.computing.net/windowsme/wwwboard/forum/14062.html

This might solve your internet connection problem too. If not, also get your telephone line checked by the company. It should be a dedicated data line for good quality internet use. I had that problem once and it was the telephone line. It could, of course, be connection software as well - check that your version of Winsock is up to date and that your modem drivers are Win Me specific - go to the manufacturers' website and download the up to date drivers.


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Response Number 4
Name: Donald Atkins
Date: December 14, 2001 at 15:16:47 Pacific
Reply:

Hi! lombe!
There is shareware lombe that claims it can kick AOLs "blank".You can try it out to see for free.Hey!why not try it out for free and just uninstall it when the time comes.This is just a thought----------Donald
You can copy and paste to address bar

http://www.inklineglobal.com/products/sc/


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Response Number 5
Name: Jeanie
Date: December 15, 2001 at 07:19:50 Pacific
Reply:

I had the same problem i stayed on the phone with msn and hp until i got an answer to my problem
one or the other told me that i needed a modem string i have an hp pavillion 9870 so i had to go to the hp web site and find a modem string and now i stay on for hours b4 i was just like you 5 mins. was a long time for me to be on.......... i hope this helps you just go to the web site of your pc brand and type in MODEM STRING in their search 'ell its worth a try
good luck
Jeanie


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Response Number 6
Name: Harold de Vries
Date: December 15, 2001 at 11:05:33 Pacific
Reply:

Do you have call waiting. This causes my modem to disconnect. Also there could be some disturbance on your line because of a bad connection to your phone socket.



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Response Number 7
Name: Arianrhod
Date: December 19, 2001 at 02:03:07 Pacific
Reply:

Defrag will keep restarting as long as there are programs running in the systray/background. Make sure to disable and/or close all progs before you run the defrag..
As for disconnections make sure that you check your lines for noise, make sure that your drivers are up to date..

Hope this helps


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Response Number 8
Name: lombe
Date: December 26, 2001 at 08:28:43 Pacific
Reply:

Hey thanx a lot guys! I've printed out some of the stuff that you recommended and am gonna try them out! So thanx and have a great new year!


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