Hi this is for my friends pc she is running win me and has been using bullguard and avg to protect pc they recently said they had caught some viruses one was trojan dropper one was an adware since these have shown up the pc has slowed down until now it will try to start up we can get to scan disk then it closes monitor down etc so nothing other than the pc light is on the floppy won't respond once this has happened or cd-rw any help would be gratefully received only a novice so try and give an answer i can understand thanks mel

get rid of bullguard as might be part of problem, download ad-aware se from lavasoft to check for spyware & run avg with its updates in safe mode & see what happens

david

Mel,

Some things, already mentioned, at one time;

• Lavasoft - Ad-Aware •
{install it, update it, then use to fix things)

• Spybot-S&D! Home •
{install it, update it, then use to fix things}

• Troubleshooting ME Startup Problems •
{will tell how to start in safe mode, also how to restore a good/working registry ect.}

• Security Tools •
{should of put that one first ;-) could of saved some typing}

By "caught", do you mean, was not put on the computer, or was cleaned up by the programs.

If you have questions, on any of those, ask for assistance. Someone should be able to lend a hand, in helping you.

Good Luck,
CrazyOne

..to know even one life
has breathed easier,
because you have lived.
This is to have succeeded.
{Emerson}

Keep in mind that even Windows ME has system restore, and virus/trojans can find their way to the Restore Points. When you run AVG and it finds one of these buggers in the System Volume Information, or _restore folders, disable it re-enable it and restart to get rid of it in these areas, and it will create a fresh System Restore Point.