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Vgx q833989

July 11, 2005 at 10:56:41
Specs: Windows Me 4.9.3000, Pentium 3 / 256mb

Anyone in the group have any idea what the programme (VGX Q833989) is ? It appears in my list of programmes but I did not load it.
If I attempt to uninstall a dialogue box asking if I want to replace VGX Q833989 with the previously installed VGX 833989 (?) launches.If I then click OK I get the red cross action denied message.Thanks

Keith


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#1
July 11, 2005 at 12:31:45

Keith,

(Microsoft "VGX Q833989"), is an update by microsoft. A security update.

For some reading on the subject. Have a look at this. It's long winded, mind you ;-)

As a side note. If you want to look at knowledge base articles. Put the follow in your address bar, followed by the kb number.

http://support.microsoft.com/?kbid=

So in this instance you would put the "833989", after the = (sign)

Good Luck,
CrazyOne


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#2
July 11, 2005 at 13:54:43

Thanks for pointing the way CrazyOne.
I am really pleased to have the correct route to the knowledge base.
Relative to the dreaded VGX Q833989
If I read the article correctly Me is not affected.Am I missing something ? I regularly use Windows Update (not for much longer I understand Microsoft are withdrawing support for Me in June 2006) but do not recall this specific update.Even if I had downloaded the darn thing should it sit in my running programmes ? Why will my system not let me get rid of it ? Bear with me dithering.Any thoughts ?

Keith


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#3
July 11, 2005 at 14:44:41

Bonjour Keith,

Well, are you using IE6+SP1? Me thinks, you just might be. Maybe even office, ect., both or others.

"Even if I had downloaded the darn thing should it sit in my running programmes ?"

Would like a little clarification on that, thanks.

Different reasons why that might be. Not being able to uninstall, that is.

May I ask why, you're trying to uninstall it.

Have you looked at the update site, at your update history? {lower left side is a link} Might be informative.

Will try to help, with your malaise - h├ęsiter. But, might just cause some of my own.
;-)
Hope not...

You're Welcome,
CrazyOne


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#4
July 11, 2005 at 22:22:45

Thanks again CrazyOne (particularly for the good humour)
The answers
1) Yes IE Version 6.0.2800.1106 and SP1
2) VGX Q833989 does not appear on my list in update 'history'
3) I am uncomfortable when any update appears in my running programme list.When I could not identify the programme I thought it might be the culprit and attempted an uninstall.
I do have Office 2000.Would you have another think ?
Thanks

Keith


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