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Verifying DMI pool data freezes on boot

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Name: Tim
Date: February 23, 2002 at 19:59:06 Pacific
Comment:

How can I solve the problem with my ME boot hanging at the verifying DMI pool data? I happens every time I turn on my computer. I have to reboot in safe mode and then restart.



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Response Number 1
Name: BudgieMan
Date: February 23, 2002 at 20:08:55 Pacific
Reply:

This sounds like either RAM error or corrupt CMOS data.
STEP 1)Press and hold the INSERT key from the moment you turn on the computer. STEP 2:) you should get a load of gibbetrish folloowed by a "CMOS error - defaults loaded" or similar error. press F1 to continue and your computer,
if it boots, should boot normally. if you get MISSING OPERATING SYSTEM then restart, press DEK to enter the bios, goto IDE HDD AUTO DETECT and select Y to every option. If there is no IDE HSS autodetect, then goto Standard CMOS setup and set all drives to auto.
If pressind INSERT does nothing, then remove the computer case and remove the ram chips. Reinsert them. If this doesnt work, then locate a "clear CMOS" jumper - your motherboard manual should reveal its location. If you cant find it then remove the battery and leave it for an hour. Replace the battery and repeat after step 2.


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Response Number 2
Name: wx
Date: February 23, 2002 at 20:45:47 Pacific
Reply:

from maxtor;
Overview:

The Desktop Management Interface (DMI) is a new
method of managing computers in an enterprise. The
main component of DMI is the Management Information
Format Database, or MIFD (the DMI Pool Data). This
database contains all the information about the
computing system and its components.

At times, some systems may experience hang
conditions after partitioning, formatting and initial
bootup of a hard drive. The message, "Verifying DMI
Pool Data" appears and the system hangs. This
condition may continue after the drive has been
removed.

! WARNING ! ALL SUGGESTIONS LISTED IN THIS
INFORMATION BULLETIN ARE BIOS RELATED. FOR
A PERMANENT SOLUTION, MAXTOR RECOMMENDS
THAT USERS CONSULT THEIR SYSTEM OR
MOTHERBOARD MANUFACTURER FOR BIOS
UPGRADES.

Suggestions to Resolve the Condition:

1.Apply power to the computer.
2.Access the system BIOS.
Set the drive type as None or Not Installed.
Load BIOS Defaults
Load SETUP Defaults
3.Save the BIOS changes and reboot the PC to a
System Boot Diskette.
4.Shut down the PC after the memory count is
displayed.
5.Reconnect the power and interface cables to the
hard drive.
6.Access the System BIOS.
7.Auto-Detect the hard drive. Ensure that the LBA
Mode option is enabled.
8.Save the BIOS changes and boot the PC with a
System Diskette.
9.Partition and format the hard drive via the
operating system.
10.Reboot the system. On bootup, the screen should
read:
Verifying DMI Pool Data
Update Successful

The system should continue booting normally.

Other Possible Solutions:

1.Apply power to the computer.
2.Access the System BIOS.
3.Disable both the Internal and External CPU Cache.
These features are located in either the "BIOS
Features" or "Advanced Settings" options of the
BIOS Setup.
NOTE: Consult the System or Motherboard User's
Manual for exact location of the Internal and
External CPU Cache settings.
4.Save the BIOS changes and reboot the PC to a
System Boot Diskette. On bootup, the screen
should read:
Verifying DMI Pool Data
Update Successful

The system should continue booting normally.
5.After the system successfully boots, re-start the
PC and access the system BIOS.
6.Enable the External CPU Cache. This feature is
located in the "BIOS Features" or "Advanced
Settings".
NOTE: Consult the System or Motherboard User's
Manual for exact location of the External CPU
Cache setting.
! WARNING ! User's MUST re-enable this feature
for optimal system performance.
7.Save the BIOS changes and reboot the PC to a
System Boot Diskette. On bootup, the screen
should read:
Verifying DMI Pool Data
Update Successful

The system should continue booting normally.

NOTE: If the aforementioned suggestions fail to
resolve the issue, contact the system or motherboard
manufacturer to:

Remove the "Clear CMOS" Jumper and reset the
system BIOS
Obtain a Flash BIOS Upgrade

from pc help;
SYSTEM HANGS AT MESSAGE: "VERIFYING DMA POOL DATA":

You did not say what operating system you are running but I assume Windows 95 or 98. It is possible some Windows
system files are corrupted or perhaps the system doesn't like your ram (if you added or installed ram recently). There
is also a possibility that there is something wrong with your BIOS and you *may* have to update it, but I would avoid
doing that if at all possible.

A quick fix - if the problem is software related - is to:

1. boot to a Windows startup disk (one that matches your operating system). this step assumes that your PC is setup
to boot to the A: drive before the C: drive (via the BIOS SETUP program). If you don't have a Windows startup disk,
you will have to make one on another person's computer that has the same version of Windows. You make one via:
my_computer/control_panel/add_remove_programs/startup_disk

2. run "scandisk c:" to make sure that any file corruption is fixed before going to next step

3. do a "sys c:" from the "a:" prompt to transfer a good copy of Windows system files to c: drive

4. remove the boot floppy, reboot the system and see if all is well.

If that does not solve the problem you may have to reinstall Windows 95/98. Ouch!

I recently had someone bring me a computer that had this DMI error message problem and I tried the "sys c:" method
(with the startup disk) without success and had to entirely reinstall windows 95 (and almost all applications except for
some programs that did not need to be placed in any Program Files directory or other special location) to cure the
problem. However nasty a job that is, it did cure the problem.


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Response Number 3
Name: BudgieMan
Date: February 23, 2002 at 21:41:01 Pacific
Reply:

If none of that works, purchase a Handy Allpurpose Multi Matic Electronic Repair tool (H.A.M.M.E.R) from your hardware store, or for more advanced repair options, get a Sychronous Linear Electronic Distribution of G-force Energy Handy Allpurpose MultiMatic Electronic Repair tool(S.L.E.D.G.E.H.A.M.M.E.R).


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Response Number 4
Name: Smitty
Date: February 24, 2002 at 00:04:11 Pacific
Reply:

ROFLOL....!

Excellent BudgieMan...:-)


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Response Number 5
Name: wawadave
Date: February 24, 2002 at 07:57:33 Pacific
Reply:

hello
what is this"dek" key?
and where are mother board manuals obtained from? ive never seen one.do they just come with new after market mother boards?

have a nice day


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Response Number 6
Name: Ominous Silence
Date: April 12, 2002 at 11:11:39 Pacific
Reply:

About the DMI pool data error...
I've also heard word of a fix using FDISK (the microsoft partitioning utility) that deals with two undocumented switches. The first, FDISK /MBR, overwrites the first part of the Master Boot Record with zeros. The second switch, similar to the first, is FDISK /CMBR with the drive number corresponding to the one given the drive by FDISK (i.e. suppose you wanted to do this to a non-primary disk drive).

I'll say now I have yet to see if this works personally.


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Response Number 7
Name: Darren Ball
Date: April 23, 2002 at 08:03:45 Pacific
Reply:

How do you boot from a floppy boot disk when the DMI pool message hangs the machine before it attempts to boot from any device???

HELP!!



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