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Unable to install card reader

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Name: mikijm
Date: February 2, 2005 at 08:41:58 Pacific
OS: Me
CPU/Ram: 2400xp Athlon/512
Comment:

I have two pc's both running WinMe. Last week I purchased a Belkin card reader. The paperwork that came with the unit told me I did not have to load a driver for this device. I had no probs with my main pc everything working ok. But big probs with my other. When I try to install the unit I get the message: File "USBNTMAP.SYS" not found, and it then asks for the Millenium disc, iv'e run the disc and it still gives me the same message. I checked USB Mass Storage Properties and this is what it told me: NTKERN.XVD Device Loader could not load the device driver (code 2) Help Please! Mick (UK)



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Response Number 1
Name: JackG
Date: February 2, 2005 at 12:56:12 Pacific
Reply:

You have never installed USB drive support before on that system. When it asks for the CD, use the Browse button to point to the C:\Windows\Options\Install folder. If that does not work, try the C:\Windows\Options\CABS folder. The CAB files it is looking for should be in the Install folder.


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Response Number 2
Name: mikijm
Date: February 3, 2005 at 08:17:42 Pacific
Reply:

Thanks Jack will give it a try tomorrow and let you know if it works. Mick.


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Response Number 3
Name: mikijm
Date: February 5, 2005 at 03:16:38 Pacific
Reply:

Many thanks Jack, that worked for me! Mick.


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