After installing a game for my son, I could not get Windows to restart (regular or safe mode). A message is displayed that states "please wait while windows updates your configuration files..." and it gets stuck there. We have one of those slim tip Vaio desktops, which, for some ungodly reason, do not have a floppy drive. I was able to boot from the System Restore CD, but the only option was to restore to factory specs and I would really prefer not to lose all of our files. Thanks in advance for any suggestions that will allow me to fix this problem without doing a full system restore.

Usually( with tongue in cheek) reinstalling ME will not affect any of your files.Good luck!

Thanks for the response. The problem is that Sony does not provide a back-up CD for the OS. They only provide a "System Restoration CD", which restores the system to the way ot was delivered from the factory. Any other suggestions?

you will need to make a bootable cd rom in stead of floppy To create a bootable windows me cd go here. http://www.geocities.com/mark_ashworth1/me_boot/winmeboot.html If u need to create a bootable windows 98 cd the process is the same except u will need the boot files from windows 98. I will send if u request. My email can be found on my web page. http://www.nu2.nu/bootcd/ http://www.littlewhitedog.com/reviews_other_00017.asp http://greggman.tierranet.com/thumbs/bootcd.htm http://computing.net/windowsme/wwwboard/forum/9659.html http://computing.net/windowsme/wwwboard/forum/15647.html http://computing.net/windowsme/wwwboard/forum/8348.html http://www.bink.nu/xpbootcd/ http://discussions.hardwarecentral.com/showthread.php?s=&postid=762067#post762067 http://discussions.hardwarecentral.com/showthread.php?threadid=139594 after haveing made a bootable cd you can try this link m.e wont start http://computing.net/windowsme/wwwboard/forum/30687.html have you tried booting to safe mode system restore?