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Stalled installation

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Name: Tony Thompson
Date: February 14, 2001 at 16:47:24 Pacific
Comment:

I tried to update to IE5.5 the other day, only for the installation to stall at 68% (U don't know if this %age is significant or not). I had to shut down to get out of it. When I rebooted i was prompted to restart the incomplete installation, which I did. It stalled again at 68%. Tried a third time, but chose a custom install. This time it stalled at 90%.
I have no idea what to do next. Can I delete the downloaded installation files? What changes have been made to my system? I know that my System Restore fails now, so that's one change.
Any advice out there?



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Response Number 1
Name: newgrl
Date: February 14, 2001 at 22:14:28 Pacific
Reply:

if you use Norton System Doctor... you're going to have some deleting to do:

http://service1.symantec.com/SUPPORT/nunt.nsf/docid/2000120915010309&src=w


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Response Number 2
Name: Tony Thompson
Date: February 16, 2001 at 20:05:47 Pacific
Reply:

Many thanks for the advice.I deleted around 30 thousand files of the OEM type!!! I then continued with the installation and things were fine.

Thanks again.


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