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Some programs don't work anymore

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Name: guyshahar
Date: May 20, 2003 at 14:38:38 Pacific
OS: Windows Me
CPU/Ram: 900MHz/256MB
Comment:

Some programs (primarily Microsoft Word, McAfee Virusscan Online updates and my ATI TV Tuner) have recently stopped working on my PC. As far as I can tell, this began after downloading some Windows Updates from the official site - I think I may have downloaded some drivers that I didn't need. I have tried uninstalling and reinstalling the programs, but this has no effect. The PC just freezes when I try to open them. With Word, it keeps telling me that the system is "dangerously low in resources", and then freezes. I have recently installed "Morpheus" on the PC (which I have now removed), which I have heard used spyware that can seriously slow down the PC, but I can't find any of the offending files on my PC. Any ideas?



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Response Number 1
Name: Jimi_l
Date: May 20, 2003 at 17:52:44 Pacific
Reply:

Oh boy....

Start with a virus scan but NOT while Windows is running. Go to the PC Cillin site and download the rescue disk maker. Get a box of floppies and run the program to make the disks then use them.
Do this from a CLEAN machine.

Then download adaware and spybot and run them after.

Good luck,

Jimi_l


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Response Number 2
Name: wawadave
Date: May 20, 2003 at 21:42:06 Pacific
Reply:

hello
you can try system restore if your lucky it might get you out of this. if it dose for the driver s you d/led at microsucks should be removed. but you still might have a virus and spy ware that might or might not be remover with system restore.
d/l spybot search and destroy, install and up daye it after running these scans.
free trojin scan
http://www.trojanscan.com/trojanscan/scanner.htm
panda scan
http://www.pandasoftware.es/activescan/
housecall
http://housecall.trendmicro.com/housecall/start_corp.asp
d/l mcafee,s stinger
http://vil.nai.com/vil/stinger/


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Response Number 3
Name: RayMan
Date: May 21, 2003 at 07:29:16 Pacific
Reply:

MMmmmm SpyBot
and AdAware

These 2 are very proactive. be careful what you delete. they are both pretty good at telling you whats REALLY nasty.



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Response Number 4
Name: guyshahar
Date: May 21, 2003 at 14:48:12 Pacific
Reply:

Thanks for your help. I have tried all your ideas and the result is that McAffee is now working again as normal, but the other things aren't, and in addition, I cannot anymore send emails with Outlook Express (although I can receive them). Does anyone have any idea what is going on with this machine??????


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Response Number 5
Name: RayMan
Date: May 22, 2003 at 05:27:47 Pacific
Reply:

Well Win ME isn't helping the situation but yave you tried uninstalling and reinstalling OE (you should copy your email messages you want to keep to another directory first) and word now that the system is clean?


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