Before you try anything. Try the original fix -- It's not difficult. Just read what's in front of you and take your time -- remember what my words look like and you will recognize them as you go through it. See the iDiOt walk See the idiot TaLk WaLk IdIoT WaLk

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i have the file on the computer but it says i don't have windows

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That makes no sense whatsoever. Have you extracted the file or not ? Failing extraction, then you would have to try kick starting ME's setup.exe from the cab files. You would need the serial number at hand for that. You can format the computer and put 98 on it, just make sure you have the drivers you need for it ready. Make sure that's not a 98 upgrade CD or you'll be screwed because you'll have formatted already and it will want a previous M$ OS to recognise. See the iDiOt walk See the idiot TaLk WaLk IdIoT WaLk

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My sister said she had a similar problem, and had to put in the path to windows, but she can't remember what the path is. Can you help?

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I probably could if I knew eactly what your going on about, but I don't. You'd better rewind a bit and start explaining what your doing and what's going on. I've asked questions and you haven't answered them -- I suggest you start doing so, so's we make headway. See the iDiOt walk See the idiot TaLk WaLk IdIoT WaLk

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I now have shlwapi.dll back on the computer. It boots up to the desktop wallpaper. Nothing else shows. Bought an upgrade to xp. Put the upgrade disk in and it says that there is no previous version of windows. at the command prompt I type in "dir c:\" and it shows the windows files there. At the prompt you can type in "path" and it'll come up with the path to certain files ont he computer. My sister siad putting this in manually fixed her problem, but she cannot remember what the path is.

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Forgot to add this. at the command prompt in C: I type "Win" and it shows a screen that says Make sur IFSHLP.SYS is installed.

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Okie, two things, IF you used the extraction method to get shlwapi.dll back where it belongs, then try the exact same extraction method only replace explorer.exe. Explorer.exe goes in c:\windows this time and is extracted from the same place. Try that and reboot. The only thing I can think of that your sister might mean is setup.exe in the cab files. For this you need the ME serial number. If you haven't got it your struggling. If you get to an A:\> prompt using the ME startup disk and type: cd c:\windows\options\install Or failing that, try putting: cd c:\windows\options\cabs and press enter. And then type: setup or setup.exe and hit enter again, then that should kick start Windows setup (variations may apply). I do stress to ya though, you need the ME serial number for this as you are basically re-installing Windows ME over the top of itself. So obviously it will want a serial number again. See the iDiOt walk See the idiot TaLk WaLk IdIoT WaLk

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Since I purchased my computer I have had to reload Windows ME about 3 or 4 times. A few times using c:\windows\options\cabs\setup.exe from the RUN window or from the discs supplied with the computer. I have never ever yet had to supply a serial number when doing the re-load either way. Could it be that the serial number is embedded in the bios and doesn't need it everytime you do a re-load? I don't know, all I know is that I never had to type in the Windows serial number, either by using the discs or using the set-up cabinet file. By the way, you can get your Windows ME serial number by right clicking on MY COMPUTER and then clicking on PROPERTIES. On the GENERAL TAB, which shows up first, under where it says REGISTERED TO there will be a 20 characters, mostly numbers, with "OEM" after the first set of 5 numbers. It is advised you copy this number down because I don't know where else it would be. My discs do NOT have this number on them anywhere.

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"Could it be that the serial number is embedded in the bios and doesn't need it everytime you do a re-load?" Not necessarily BIOS - but hidden partition. "all I know is that I never had to type in the Windows serial number, either by using the discs or using the set-up cabinet file." That's purely down to the OEM. "By the way, you can get your Windows ME serial number by right clicking ...." Yes, but not if you can't get into Windows. "My discs do NOT have this number on them anywhere." And yet again ...purely down to OEM. Moral for anyone looking in, is go to your local trustworhty tech shop and have a machine built. Whereby you get what you want, with all the relevant disks included with your machine. See the iDiOt walk See the idiot TaLk WaLk IdIoT WaLk

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OMG I have the same exact problem with my ME. missing shlwapi.dll fle and perhaps missing explorer.exe. I followed the instructions of this forum and extracted both the .dll file and explorer.exe on separate occasions. Now when I boot the computer it'll show my wallpaper, runs scandisk for improper shutdown, and then play the windows 'chime'. and thats it. no other files or applications load. when i type in ctrl-alt-del the only file that loaded is 'msgsys.' please help me. i dont have anything backed up =( i've bashed my computer again :

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