this is me once again, just to thank the guys who helped me fix my problem published above, for andy and here(?), maybe your just the same guy, just want to tell you, you're the MAN, okay, my sincere appreciation of your skills, hoping you'll be nice and still helping everyone, good luck!

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thanks of mine added to those above. may you all get what you want. love and peace TF

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Hi guys, I have the same problem and when I try to extract the file it tells me that it can not open the file any suggestions??? The file win_8.cab does not exist in my directory and I am still having the same error? please help!!! Thanks

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The cab files on my system are in C:\windows\options\install, not in cabs. Unfortunately, I got an out of memory error when I tried to extract it (after it blew the original away). Then you can't boot into Windows at all. I had to get the file from a friend - it is 1.3 MB and just barely fits on a diskette. Copied it into C:\windows\system. System boots fine, but it didn't fix the Explorer problem for me.

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I too have experienced the shell32.dll error that is preventing me from accessing my computer beyond a partial load. I have typed in the above listed repair sent by Andy and get a "bad name of file name" message. Am I typing it wrong? Mark

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It worked for me... Thanks!!!

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I have Windows 98 and when I use internet explorer and try to opened three or more website I receive the following error message: There is not enough memory to start C:\Windows\System\SHELL32.DLL Quit some programs and they try again and alos some times received this messsge also "iexplorer has caused an error in shell32.dll." Iexplorer will now close. I am seeking a fix. Have one? Explorer will now close" Please help me. What should I do ?

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I must be stupid or something. Because I don't know what a start up disk is. And I can't get my pc to start in safe mode... I can't even get into control panel it just freezes up. Plz help!!!!!!!!!!!!!!!!!

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I had this nightmare just two days back and after multiple emails back and forth to the compaq guys and well as no sleep they finally sent me a solution that actually worked (for me at least!). I did the quick restore option and did not loose any of my files or progs. Let me learn from this and do timely backups from now on ;). I am pasting it here for you. Hope it helps. The reason for the system not booting is because of the operating system being corrupted. To get the system running again I suggest you reinstall the operating system. Please follow the solution given below to do so: I. Create a Windows ME boot disk: 1. Click Start->Settings -> Control Panel. 2. Click Add/Remove Programs. 3. Click on the Startup Disk tab and insert the floppy in the floppy drive then click 4. Create Disk. This will create a boot disk. Restart your system with this disk in the floppy drive. NOTE: Please perform the above given procedure on another system which is running on Windows ME. A bootable diskette is also called a bootable floppy, boot disk, and startup disk. II. Alternative Method to create a Boot Disk: To create a boot disk from Internet, visit the following site: http://dos.li5.org/IMGS/WINME.EXE The following file will be downloaded on to your desktop. Once the file is downloaded on tom your desktop double-click on it and follow the on-screen instruction. III. Changing boot sequence: 1. Restart the computer. 2. Press F10 key when the red Compaq logo appears during Startup. 3. Select English for language. 4. Click the Storage option in the menu bar. 5. Click the Boot Order option. 6. The Boot Order information would be displayed, verify that floppy drive is set as first boot device, CD-ROM as second and Hard Drive as Third booting device. 7. Save and exit the BIOS settings. 8. Insert the bootable floppy and restart the system IV. Reinstalling operating system: Please note that there would be no loss of any user data by reinstalling the Operating System. NOTE: Compaq recommends Full Restore for reinstalling operating system which will result in loss of all user data. However, other users have been able to solve their problems by reinstalling the operating system by an alternative method. Follow these steps to do so: 1. Press F8 during Startup to access the Startup menu. Ignore any error messages that occur. 2. Choose "Command prompt only" from the Startup menu and press Enter. 3. Type the following line when command prompt (A:\>)appears: C:\Windows\options\cabs\setup.exe. NOTE: Performing this will not result in any loss of users data. However, any issues by performing the above process will not be supported by Compaq. Compaq can recommend only Full restore for reinstallation of OS. In case the operating system does not get loaded then the only option to reload the operating system is to perform a Full Restore operation. Please follow the procedure given below to do so: V. Partition of hard disk and perform a Full Restore operation: Note: Make sure to disconnect all third-party devices from your system before doing a Quick Restore. Only leave mouse, keyboard and monitor connected. Quick Restoring your system will delete all files. (i.e. Email, Word and Works Documents, Downloaded files from the Internet, etc) Please back up all files you wish to keep. If you are unable to get into the operating system to back up your files you may wish to consult local data recovery centers depending on the importance of the files contained on the Hard Drive. It is the responsibility of the owner of the Compaq Presario to backup all user data to an external source before performing this operation. 1. Removing the Existing Partitions from the Hard Drive A. From a powered off state turn on the computer by pressing the power button B. When you see the red Compaq Logo repeatedly tap on the F8 key on the top row of the keyboard to bring up the "Microsoft Windows 98 Startup Menu" C. Use the arrow keys to scroll to "6. Safe Mode Command Prompt only" and press Enter. This should bring you to an A:\ prompt D. At the A:\ prompt type FDISK. E. Press Enter on the keyboard F. Press Enter to confirm that the disk is larger that 512MB G. Press 3 (Delete partition or logical DOS drive) then press Enter H. Press 3 (Delete Logical DOS Drives(s) in Extended DOS Partition) then press Enter I. Press D then press Enter J. Type SYSTEM_SAV and press Enter K. Press Y to confirm the partition removal L. Press ESC two times to get back to fdisk options M. Press 3 (Delete partition or logical DOS drive) and press Enter N. Press 2 (Delete Extended DOS Partition) and press Enter O. Press Y for yes the partition removal P. Press ESC one time to get back to fdisk options Q. Press 3 (Delete partition or logical DOS drive) and press Enter R. Press 1 (Delete Primary DOS Partition) and press Enter S. Press Enter when prompted for a Volume Label T. Press Y to continue U. Press ESC 3 times to return to the C:\WINDOWS\COMMAND prompt 2. Running the Quick Restore A. Insert the Quick restore CD in the top CD-ROM drive and hold down the power button for 5 seconds until the computer shuts off B. Turn on the computer by pressing the power button C. When the Compaq Logo appears, press the Caps Lock key D. Press Enter when prompted to "Select this line for English" E. "Welcome to Compaq Quick Restore" will appear, press ENTER F. "Compaq Quick Restore" will appear, press Enter G. The computer will restart and an "Important Message" will appear, press Enter H. "Insert Recovery CD" will appear, press Enter 3 times I. Use the arrow keys on the computer to select the model, then press Enter J. "WARNING Quick restore will destroy all data..." will appear, press Enter K. During this part of the Quick Restore the following screens will appear, "Current process...checking current integrity, "copying data", "aligning data", "changing structures", will appear, No User intervention is required. The computer will restart then pause at a screen displaying "English 50% Insert the Second CD" L. Remove Quick Restore disk #1, insert Disk #2 and press Enter M. After the "Working" process, insert Quick Restore disk #1 back into the drive when prompted and press Enter N. "Reading CD Information" will appear, when prompted, remove the CD and press Enter O. The computer will restart and display "Rebooting..Please wait." P. The system will display "COMPAQ QUICK RESTORE" (This may take a while, it is not frozen) Q. A Compaq Quick Restore box will appear in top right hand corner unzipping and installing drivers and software R. The computer will restart again then display "Preparing drive" then "System Save, current process...copying data " S. The computer will restart again then boot to Windows while installing plug and play hardware T. To complete the Quick Restore, enter the time and personal information needed to continue Thank you for taking the time to contact us. I hope that this solution will solve the problem. For additional or future service assistance you can post your question to the Customer Communities at http://www.compaq.com/communities

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You totally rock!! Wonderful, great, terrific. It worked, the extract cab_8 method it mean. I did have to replace the CAB location with install on my computer but I am now up and running. Thanks, John Davis

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Andy,Here,(Response 5 and 6): Trying to extract the SHDOCVW.DLL file from the cabs did not work for me. It returned with a message that file could not be found. I ended up copying SHDOCVW.DLL from another computer. The problem has been resolved, thanx to you guys pointing me in the right direction!!!!!

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