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Setup update hang: can't boot: HELP

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Name: TomBeardshaw
Date: June 16, 2003 at 15:06:34 Pacific
OS: WINDOWS ME
CPU/Ram: 800Mhz/256Mb
Comment:

Hi
I have a Dell Latitude using Windows ME, which my wife has been removing programmes from. We can't boot it at all - it gets through the BIOS boot, then a message appears:

"Please wait while Setup updates your configuration files. This may take a few minutes"

Then it just hangs there. The hard drive works for a while, but that's it.

I have the ME CD, but only seem to be able to find options to format the disk.

I can't find an option to boot it into Safe mode - the only options at the boot up are F2, which takes me into BIOS, and F12, which takes me into a boot menu - but only asks which device to boot from.

Does anyone know any way to boot into Safe mode so that I can try the system restore program, straight from DOS?

Alternatively, if the OS is buggered and needs a complete re-install, then is there any way to back up the data on the hard disk first - we have a huge amount of data on the computer that needs to be kept - will a pc technician be able to do something?

HEEEELP!!!



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Response Number 1
Name: wawadave
Date: June 16, 2003 at 17:07:50 Pacific
Reply:

hello
have yoy tried rebooting to safe mode? hold down f2 or f5 on start up do system restore.
and check out this link.
m.e wont start
http://computing.net/windowsme/wwwboard/forum/30687.html


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Response Number 2
Name: SkipCox
Date: June 16, 2003 at 23:51:24 Pacific
Reply:

How's it going Tom? Should be several ways out of this without losing your data. Pls post back to let me know how you're doing.


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Response Number 3
Name: TomBeardshaw
Date: June 17, 2003 at 02:03:09 Pacific
Reply:

Have resolved the problem - by tapping F8 on a dell you go into the boot menu - from there I found safe mode, then disabled most of the start up software and bingo - I'm in. Thanks for your help folks.
This PC has caused me all sorts of probs - I think I'm gonna switch to XP Pro!


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