Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.
Scanner Program Won't Work
Name: Linclone Date: August 3, 2001 at 04:50:39 Pacific
Comment:
my scanner is a UMAX Astra2000P. I use the software VistaScan for my scanner. But now when i goto open VistaScan, the program crashes and displays a blue screen on my computer. The scanner seems fine, but i believe that it;s a software problem. Any ideas on how to fix this? (i've re-installed the program already like 6times) thanks
Following driver search result was delivered from the UMAX webpage for the UMAX Astra2000P and windows ME http://www.umax.com/ Sorry, Error Occurred! No software was found. The selected product is incompatible with the selected operating system. Please select a different operating system.
one more thought... how did you install the scanner?.. did you use "scanners and cameras"? or "add new hardware".... try to uninstal it, and use "add new hardware and force the driver for windows 98 from the installation CD... sometimes 98 drivers work... if not get a new scanner... the price is not worth the effort and aggravation with windows ME compatibility Regards Miro
0
Response Number 4
Name: Annika Amethyst (by Annika) Date: August 3, 2001 at 06:01:37 Pacific
Reply:
By not creating ME drivers for their older hardware the manufacturers can guarantee that you will have to buy a new scanner. Show them what you think of this by emailing them that you are going to buy from another manufacturer ;^D
0
Response Number 5
Name: Eric Date: August 3, 2001 at 06:07:25 Pacific
Reply:
Won't work! I went through that with Umax and my perfectly good scanner. Bought an Epson scanner which works perfectly but how many people went through the same with Epson and bought a Umax?
i would not blame scanner manufacturers (or any other hardware manufacturers in general) they could not know 2 or 3 years ago when they made these products that microsoft will come with a winodws ME that will cripple it... to create new drivers and to provide bandwith for people to download them.. and to provide tech support for the additional phone calls generated by windows ME incompatibility is putting additional strain on their budgets. windows ME is a halfproduct that either due to incompetence or intentionally cripples older hardware or software... read the writing on the windows ME installation box... it does not warn you of any incompatibilties... not even the lack of real dos mode is disclosed... it is a case of false advertizement... a milk producer would not be allowed to lie so grossly on a milk bottle label Regards Miro
0
Response Number 7
Name: Linclone Date: August 3, 2001 at 07:06:39 Pacific
Reply:
yea, i agree with Miroslav Vadovic, although i love computers, and everything about them, I don't like how Microsoft likes to do whatever it wants with its monopoly. thanks everyone. Most probably, i'll put this scanner with my second computer that has Win98 and buy another scanner for this one.
0
Response Number 8
Name: Sue Date: August 3, 2001 at 22:32:51 Pacific
Reply:
I have a Umax 2000P Astra and it works great, this is what I was told when I first installed it with me, go exactely by the easy install booklet, install the software first just as it says,then after you install the scanner if it does not work unplug that little black square plug in the wall for about 2 minutes then turn it back on I will look for my past instructions if you want I just reinstalled it again and no problem if you are missing the book its a small flyer I have it, this is the printer port I leave my scanner pluged in to computer and printer in the back of the scanner, while installing scanner undo the cable from the printer to the scanner until you get it installed and it is recognized and do the test. any problems let me know. Sue (Its a great scanner and great photo deluxe, I have the 3.0 do you have the 4.0, maybe we can do a trade. Sue
0
Response Number 9
Name: Sue Date: August 4, 2001 at 00:40:18 Pacific
Reply:
I also forgot to post when you install Adobe Photo Deluxe, you are not suppose to install the ATM Fonts and no Explorer 4.0, if you already have IE Explorer greater installed, its not necessary. dollsbysue@hotmail.com if you need help, no need to buy any other scanner. Sue
0
Response Number 10
Name: Derek Date: August 14, 2001 at 15:13:42 Pacific
Reply:
Yes. I have a Umax 610s. with an internal card. It works most of the time tho but I had to dowwnload a patch for wim 98 startup
Summary: WHEN I LOAD EVERYTHING INTO THE COMPUTERAND GO TO USE THE SCANNER I GET OPEN DS FAILED, COMMUNICATION ERROR. EVERYTHING IS HOOKED UP RIGHT.I HAVE A DELL 4100 866MHZ PETUIUM 3 PRECESSER, 128MGS OF RAM....
Summary: Not 100% on whether this goes here or in games, but since it's doing it with quite a few games, i think I've broken something windowsy...So... When I try running certain games, they give me fatal erro...
0 
