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Rundll32 Problem

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Name: Spoon101
Date: January 8, 2004 at 22:22:25 Pacific
OS: Windows ME
CPU/Ram: AMD Duron 900mhz/374MB
Comment:

Recently, my computer is unable to shut down or restart properly. After all the icons have disappeared and my wallpaper is still remaining.. it stops.. it doesn't freeze because the mouse still moves.. but it doesn't do anything. I always have to resort to hitting the power button.. which then causes windows to run scandisk when i boot up. I tried Ctrl+Alt+Del and i found that the last program in the list was rundll32.. Does anyone know how I can fix this?




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Response Number 1
Name: JackG
Date: January 9, 2004 at 00:32:49 Pacific
Reply:

The rundll32 you see running is just the Windows Shutdown command running, waiting for some process to shutdown. You need to update all of your hardware device drivers if you can. If you have a RealTek NIC adapter in your system, you need to go to the Realtek.com.tw web site and download their latest drivrs.

This could be cause by Virus, Adware, Spyware, Worms or Trojas so you need to check for these.

If all else fails, try MS Q273746 - How to Troubleshoot Windows ME Shutdown Problems to sort out what might be hanging your system.


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Response Number 2
Name: wawadave
Date: January 9, 2004 at 08:18:06 Pacific
Reply:

http://www.aumha.org/a/shtdwnme.php


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Response Number 3
Name: Spoon101
Date: January 10, 2004 at 18:25:29 Pacific
Reply:

What are drivers? How do I update my drivers?
I went to drivershq and I got a list.. but where can I update them?

Display adapters
S3 Graphics Inc. ProSavage

WDM Modem Enumerator
HSP56 WDM DEVICE

Network adapters
Accton EN1207D Series PCI Fast Ethernet Adapter

Hard disk controllers
VIA Bus Master PCI IDE Controller

Universal Serial Bus controllers
VIA Tech 3038 PCI to USB Universal Host Controller

Sound, video and game controllers
SoundMAX Integrated Digital Audio
USB Root Hub

Human Interface Devices
USB Human Interface Device
USB Composite Device

Imaging Device
CanoScan LiDE 20/N670U/N676U
HID-compliant game controller
HID-compliant consumer control device
HID-compliant system control device
HID-compliant device

Keyboard
Compaq USB Keyboard


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