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RUNDLL Error

Reply to Message Icon

Name: Pam
Date: November 2, 2001 at 05:10:09 Pacific
Comment:

When I start my computer, I get an error message that says it can't find the file NEWDOT~3.dll. How do I correct this?



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Response Number 1
Name: redpepper
Date: November 2, 2001 at 05:58:00 Pacific
Reply:

have u downloaded and installed Kaaza?
looks like spyware.

start>>run>> type MSCONFIG>>ok>>selective startup menu , scroll and look for newdot , remove check mark , restart.

if this problem started recently sys. restore also will help.


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Response Number 2
Name: Trev
Date: November 2, 2001 at 08:47:57 Pacific
Reply:

There are many posts on this subject here. Use the search facility at the top right to search for newdot and you will find plenty of information.


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Response Number 3
Name: Justin
Date: December 1, 2001 at 11:50:02 Pacific
Reply:

When i start up my computer, i get a message saying Rundll has caused an error in mmsystem.dll. And I can't get into Windows. What do I do?!


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Response Number 4
Name: harvis wainright
Date: December 4, 2001 at 21:11:17 Pacific
Reply:


i think mine is missing. what do i do.


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Response Number 5
Name: Leonard Amabile
Date: December 11, 2001 at 16:10:25 Pacific
Reply:

We apologize for the inconvenience caused. If you are unaware of how the New.net application was installed on your computer, we currently have agreements with the following companies to bundle our plug-in with their downloadable software:

BearShare
Webshots
KaZaA

Previously, we were bundled with the following software companies:

Go!Zilla
iMesh
Babylon
Cydoor
GDivx

If you did not actually visit our website, http://www.new.net and install our plug-in, one of these companies is the most likely source of the plug-in on your computer.
no keysno keysno keys----------------

If your computer has access to the Internet, then it is recommended to update our software first so that a proper uninstall may occur. Please visit http://www.new.net and click on Enable your browser in the top right corner of anyone of our pages. Please follow the prompts to install our software. After installation, please reboot your computer. Once the computer is back up, please check to see if you still get any error messages. If you no longer receive any error messages then you have the choice of keeping our software installed or uninstalling it. If you choose to uninstall our software, then you may do so by selecting New.net Application through Add/Remove Programs. If the error messages persist and you are still unable to uninstall our plug-in then please follow the steps below:

Here are directions to remove the plug-in from the registry. The procedure below is very detailed. Please follow each step carefully. If you have a question or are not sure about a particular step, please ask as soon as possible. Also, if you would rather a technician walk you through this procedure over the phone; please call us at (818) 385-2000, Monday through Friday between 8am and 5pm Pacific Standard Time.


Create a backup Registry file in case you experience further problems:

1. Click Start
2. Click Run
3. Type in "regedit"
4. Click OK
5. Highlight "My Computer" on the left
6. Click the Registry menu at the top and select "Export Registry File"
7. Name the file "backup" and save it to your Desktop. [This is just in case you make a mistake in the procedures below. Should you do so, locate the "backup" file on your Desktop and double-click it. Select Yes and your registry will be restored.]


Check for New.net Startup:

1. In the left pane of the Registry Editor, under HKEY_LOCAL_MACHINE, click the "+" sign next to Software
2. Click the "+" sign next to Microsoft
3. Click the "+" sign next to Windows
4. Click the "+" sign next to Current Version
5. Click on the Run folder
6. On the right, locate the line that reads "New.net Startup" and delete it


Remove "New.net Application" from Add/Remove Programs:

1. Under the same Current Version folder from above, click the "+" sign next to Uninstall
2. Locate the "New.net" folder and delete it


Remove the New.net software folder:

1. In the left pane of the Registry Editor, under HKEY_LOCAL_MACHINE, under "Software"
2. Locate the "New.net" folder and delete it

Close the open folders above by clicking once on the small "-" signs next to them.


Locate "Catalog Entries" folder:

1. Under the HKEY_LOCAL_MACHINE folder, click the small "+" (plus) sign next to System
2. Click the small "+" sign next to CurrentControlSet
3. Click the small "+" sign next to Services
4. Click the small "+" sign next to WinSock2
5. Click the small "+" sign next to Parameters. You should see 2 folders, "NameSpace_Catalog5" and "Protocol_Catalog9".
6. Click the small "+" signs next to both of them
7. Inside both folders, you should see a "Catalog_Entries" folder. Open each of them.
8. Within each of those folders are numbered folders (i.e. 000000000001, 000000000002, etc.)

For the "NameSpace_Catalog5" numbered folders:
A. First, make note of how many folders there are
B. Highlight the first one
C. On the righthand side, locate the line "Library Path"
D. In that line, the rightmost column should begin with something similar to "C:\windows" or "%SystemRoot%".
E. Locate any of the numbered folders that read "C:\windows\newdotnet2_109.dll" (or similar) in the "Library Path" line
F. Delete only those folders referring to "newdotnet"
G. If needed, rename each numbered folder so that they are all consecutive. For example, if there were 4 folders and you deleted folders the first 2, you will need to rename the remaining folders "000000000001" and "000000000002".
H. Do this by right-clicking the folder name, left-click Rename and then type in the new number (be absolutely sure you don't delete any of the zeros).
I. Next, highlight the "NameSpace_Catalog5" folder on the lefthand side.
J. On the right, locate the "Num_Catalog_Entries" line. At the end of this line is a number in parentheses.
K. Edit that number by doing the following:
i. Double-click "Num_Catalog_Entries"
ii. In the small pop-up window, select "Decimal"
iii. Edit the value of the number on the left to reflect the number of remaining folders (in the case of the example in step G above, you would enter 2)
iv. Click OK

For the "Protocol_Catalog9" numbered folders:
A. First, make note of how many folders there are
B. Highlight the first one
C. On the righthand side, you will see a line beginning with "PackedCatalogItem". Double-click on that word and a small windows will pop-up.
D. In this window, several columns appear with numbers and letters. At the top of the last column appears a path that will say, "C:\WINDOWS\NEWDOTNET~.DLL" or "C:\WINDOWS\SYSTEM\..." followed by a long list of characters.
E. Look through each of the numbered folders and delete only those that indicate "C:\WINDOWS\NEWDOTNET~.DLL" in the "Edit Binary Value" window described above. In other words, if you find a reference to "NEWDOTNET..." in the "Edit Binary Value" window, close the window first (click "Cancel"), then highlight the numbered folder on the left you were checking and delete it. If the folder does not say "C:\WINDOWS\NEWDOTNET..." in the TOP RIGHT corner only, DO NOT delete it. NOTE: You should find it in either 2 or 4 folders total. If you do not, double-check the folders and if it's still the same, just move on to the next step.
F. Rename each remaining numbered folder so that they are all consecutive. For example, if there were 13 folders and you deleted 2 of them, you will need to rename the remaining folders "000000000001" through "000000000011".
G. Do this by right-clicking the folder name, left-click Rename, press the "End" key on your keyboard once (next to "Delete"), press "Backspace" once, then type in the new number (**be absolutely sure you don't delete any of the zeros) and then press "Enter".
H. Next, highlight the "Protocol_Catalog9" folder on the lefthand side.
I. On the right, locate the "Num_Catalog_Entries" line. At the end of this line is a number in parentheses.
J. Edit that number by doing the following:
i. Double-click "Num_Catalog_Entries"
ii. In the small pop-up window, select "Decimal"
iii. Edit the value of the number on the left to reflect the number of remaining folders (in the case of the example in step F above, you would enter 11)
iv. Click OK

Again, you may close all open folders. Close the Registry Editor. Your changes will be automatically saved. Reboot your computer and attempt to access a website. See Step 6 (Registry backup) above if you experience other unusual computer problems. If your Internet access has been restored, we recommend you delete the registry backup file by doing the following:

1. On your Windows desktop, locate the "backup" file that was created in the Backup Registry procedure above.
2. Delete the file and remove it from your Recycle Bin also.

Please let us know if this helps and if you have any further problems or questions.

(c)2001 New.net, Inc. All rights reserved.

Customer Support
New.net
818-385-2000


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Response Number 6
Name: shahbaz ahmed
Date: December 20, 2001 at 10:48:48 Pacific
Reply:

when i will try to open mpeg files the rundll gives error.
what i can du


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Response Number 7
Name: Mike
Date: December 27, 2001 at 06:19:01 Pacific
Reply:

I cant even turn my cpu off. IF ANYBODY CAN HELP ME IT WOULD BE GREATLY APPRECIATED........my email is shagey36@hotmail.com


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