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Rundll error @ startup

Reply to Message Icon

Name: Casey
Date: January 8, 2002 at 07:24:07 Pacific
Comment:

I recieve a message at start up in a rundll box. I tsays:
WINDOWS\NEWDOT~1.DLL
system cannot find specified file
Where is it and how can I get it back? I just inunstall millenium and it reverted to this older installation. I have tried several times to reinstall millenium and it doesn't seem to correct any of the problems I have (which seem to be countless dll errors.ie...rundll32, kerneldll32 etc.)Anyone have any ideas how to fix these problems?





Response Number 1
Name: Brenda Jenkins
Date: January 8, 2002 at 08:35:34 Pacific
+1
Reply:

Info on newdot hope it helps...
We apologize for the inconvenience caused. If you are unaware of how the New.net application was installed on your computer, we currently have agreements with the following companies to bundle our plug-in with their downloadable software:

BearShare
Mp3.com
Webshots
KaZaA

Previously, we were bundled with the following software companies:

Go!Zilla
iMesh
Babylon
Cydoor
GDivx

If you did not actually visit our website, http://www.new.net and install our plug-in, one of these companies is the most likely source of the plug-in on your computer.
no keysno keysno keys----------------
Here are directions to remove the plug-in from the registry. If you don't mind, could you please explain the events that lead to the file disappearing or being corrupt? If we can gather the information and duplicate it internally we can remedy this situation in the future.

The procedure below is very detailed. Please follow each step carefully. If you have a question or are not sure about a particular step, please ask as soon as possible. Also, if you would rather a technician walk you through this procedure over the phone; please call us at (626) 229-7800, Monday through Friday between 8am and 5pm Pacific Standard Time.


Create a backup Registry file in case you experience further problems:

1. Click Start
2. Click Run
3. Type in "regedit"
4. Click OK
5. Highlight "My Computer" on the left
6. Click the Registry menu at the top and select "Export Registry File"
7. Name the file "backup" and save it to your Desktop. [This is just in case you make a mistake in the procedures below. Should you do so, locate the "backup" file on your Desktop and double-click it. Select Yes and your registry will be restored.]


Check for New.net Startup:

1. In the left pane of the Registry Editor, under HKEY_LOCAL_MACHINE, click the "+" sign next to Software
2. Click the "+" sign next to Microsoft
3. Click the "+" sign next to Windows
4. Click the "+" sign next to Current Version
5. Click on the Run folder
6. On the right, locate the line that reads "New.net Startup" and delete it


Remove "New.net Application" from Add/Remove Programs:

1. Under the same Current Version folder from above, click the "+" sign next to Uninstall
2. Locate the "New.net" folder and delete it


Remove the New.net software folder:

1. In the left pane of the Registry Editor, under HKEY_LOCAL_MACHINE, under "Software"
2. Locate the "New.net" folder and delete it

Close the open folders above by clicking once on the small "-" signs next to them.


Locate "Catalog Entries" folder:

1. Under the HKEY_LOCAL_MACHINE folder, click the small "+" (plus) sign next to System
2. Click the small "+" sign next to CurrentControlSet
3. Click the small "+" sign next to Services
4. Click the small "+" sign next to WinSock2
5. Click the small "+" sign next to Parameters. You should see 2 folders, "NameSpace_Catalog5" and "Protocol_Catalog9".
6. Click the small "+" signs next to both of them
7. Inside both folders, you should see a "Catalog_Entries" folder. Open each of them.
8. Within each of those folders are numbered folders (i.e. 000000000001, 000000000002, etc.)

For the "NameSpace_Catalog5" numbered folders:
A. First, make note of how many folders there are
B. Highlight the first one
C. On the righthand side, locate the line "Library Path"
D. In that line, the rightmost column should begin with something similar to "C:\windows" or "%SystemRoot%".
E. Locate any of the numbered folders that read "C:\windows\newdotnet2_109.dll" (or similar) in the "Library Path" line
F. Delete only those folders referring to "newdotnet"
G. If needed, rename each numbered folder so that they are all consecutive. For example, if there were 4 folders and you deleted folders the first 2, you will need to rename the remaining folders "000000000001" and "000000000002".
H. Do this by right-clicking the folder name, left-click Rename and then type in the new number (be absolutely sure you don't delete any of the zeros).
I. Next, highlight the "NameSpace_Catalog5" folder on the lefthand side.
J. On the right, locate the "Num_Catalog_Entries" line. At the end of this line is a number in parentheses.
K. Edit that number by doing the following:
i. Double-click "Num_Catalog_Entries"
ii. In the small pop-up window, select "Decimal"
iii. Edit the value of the number on the left to reflect the number of remaining folders (in the case of the example in step G above, you would enter 2)
iv. Click OK

For the "Protocol_Catalog9" numbered folders:
A. First, make note of how many folders there are
B. Highlight the first one
C. On the righthand side, you will see a line beginning with "PackedCatalogItem". Double-click on that word and a small windows will pop-up.
D. In this window, several columns appear with numbers and letters. At the top of the last column appears a path that will say, "C:\WINDOWS\NEWDOTNET~.DLL" or "C:\WINDOWS\SYSTEM\..." followed by a long list of characters.
E. Look through each of the numbered folders and delete only those that indicate "C:\WINDOWS\NEWDOTNET~.DLL" in the "Edit Binary Value" window described above. In other words, if you find a reference to "NEWDOTNET..." in the "Edit Binary Value" window, close the window first (click "Cancel"), then highlight the numbered folder on the left you were checking and delete it. If the folder does not say "C:\WINDOWS\NEWDOTNET..." in the TOP RIGHT corner only, DO NOT delete it. NOTE: You should find it in either 2 or 4 folders total. If you do not, double-check the folders and if it's still the same, just move on to the next step.
F. Rename each remaining numbered folder so that they are all consecutive. For example, if there were 13 folders and you deleted 2 of them, you will need to rename the remaining folders "000000000001" through "000000000011".
G. Do this by right-clicking the folder name, left-click Rename, press the "End" key on your keyboard once (next to "Delete"), press "Backspace" once, then type in the new number (**be absolutely sure you don't delete any of the zeros) and then press "Enter".
H. Next, highlight the "Protocol_Catalog9" folder on the lefthand side.
I. On the right, locate the "Num_Catalog_Entries" line. At the end of this line is a number in parentheses.
J. Edit that number by doing the following:
i. Double-click "Num_Catalog_Entries"
ii. In the small pop-up window, select "Decimal"
iii. Edit the value of the number on the left to reflect the number of remaining folders (in the case of the example in step F above, you would enter 11)
iv. Click OK

Again, you may close all open folders. Close the Registry Editor. Your changes will be automatically saved. Reboot your computer and attempt to access a website. See Step 6 (Registry backup) above if you experience other unusual computer problems. If your Internet access has been restored, we recommend you delete the registry backup file by doing the following:

1. On your Windows desktop, locate the "backup" file that was created in the Backup Registry procedure above.
2. Delete the file and remove it from your Recycle Bin also.

Please let us know if this helps and if you have any further problems or questions.

(c)2001 New.net, Inc. All rights reserved.

Customer Support
New.net
626-229-7800



Response Number 2
Name: Casey
Date: January 8, 2002 at 10:22:34 Pacific
+1
Reply:

Brenda, thank you for sending the info. It worked, however, I could not get on the internet and had to back up. Guess I'm gonna try to call the new.net customer support and see how I go about getting rid of the error and running the internet too. Thanks again

Casey



Response Number 3
Name: Ash
Date: March 13, 2002 at 13:46:50 Pacific
+1
Reply:

I had the exact same problem Casey had. Thanks for the info. It worked!!!! As soon as I re-booted my PC my internet was up and running.
Thanks a lot

Ash



Response Number 4
Name: Mach
Date: March 15, 2002 at 10:01:59 Pacific
+1
Reply:

I have this same problem, my modem will dial up but it won't connect with the server. When it gets to the part where it's talking with the network everything stops and the modem hangs up after about a minute. I even have lost the drivers for the voice modem, when I startup the PC it asks for drivers to be installed...can't find them. I do have a version of Bearshare should I reinstall it or get rid of it and do the uninstall plug-in thing?



Response Number 5
Name: Onur Oral
Date: March 31, 2002 at 06:04:52 Pacific
+1
Reply:

When I start my computer,it says an error - it's Newdot~1.dll error!! I can dial-up but i can't surf on the net .. please help me and contact me with my mail address : oralonur@yahoo.com



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Response Number 6
Name: Steve G
Date: April 1, 2002 at 02:03:10 Pacific
+1
Reply:

This problem has been driving me crazy.Followed your info .Works like a charm No more error message Thanks Brenda!



Response Number 7
Name: Burchell Humphrey
Date: April 17, 2002 at 15:38:47 Pacific
+1
Reply:

The message i get @startup is RunDLL32 has caused an error in New Dotnet_23.DLL.This message has been ongoing for the last two months@ startup and it is such an annoyance. I have to click close to get rid of it. A friend gaved me your web site and here i am looking for help please. Also when i try to defragment, after 15 mins it says to close all programs to continue even though i am not running any programs. Can you help Me?
an error in NEW DOTNET_23.DLL.
It been ongoing for two months now.
Also when i try to defragment i get a message
saying after 15 mins that i must close all
progams before i continue, when i am not even
running any programs. I wondered if there is
any connection to the startup message as that
defagmenting promblem started about two months ago
also.Please help me.Thanking you in anticipation.



Response Number 8
Name: Burchell Humphrey
Date: April 17, 2002 at 15:46:12 Pacific
+1
Reply:

I forgot to include that i am running windows
millenium and my processor 600MHZ
Intel Celeron Processor



Response Number 9
Name: DYMOND
Date: May 13, 2002 at 13:05:27 Pacific
+1
Reply:

I followed the instructions to get rid of newdot, it worked when i re-booted my pc but the next time i started my pc up again the internet wouldnt work. The only way to get it working again is to follow the registry details printed in an earlier post. I have not been running kazaa, but every so often windows says there is an error in the registry folder and it will repair it. After that, newdot appears again. What can i do? PLease e-mail me or reply here



Response Number 10
Name: Foxy
Date: July 9, 2002 at 10:18:12 Pacific
+1
Reply:

Simple answer - type 'msconfig' into Start --> Run and click the startup tab, then uncheck it.

Sounds like some kind of hidden junk to me this, so it shouldn't be needed really.



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