recovering from frozen mouse

April 9, 2010 at 04:29:16
Specs: WinMe, 1.3GHz/1Gb

Is there an alternative to rebooting, when a mouse cursor 'freezes'?


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April 9, 2010 at 05:05:15

OK, this might be either mouse problem, or the system freezes. So as to rule out the mouse, press Windows Logo Button, and see if the "Start" menu appears. If not, either wait for the system to unfreeze, or restart the system.

BTW, freezing means that there is a problem with the OS (or something else..what = ?). Download CCleaner and clean the system. Also check the system for viruses.

Google is your friend


Keyboard not present,press F1 to continue...

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April 9, 2010 at 06:09:51

"recovering from frozen mouse"

- perhaps use warm blankets to help defrost/thaw the poor wee furry thing back to an active life...

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April 10, 2010 at 13:33:15

If the mouse freezes, try using the keyboard's tab key and arrow keys instead, which provide an alternative method of control.

However, you may have a serious problem if something as basic as the mouse driver has stopped working. It may be indicative of a broader problem, something that is freezing the entire computer, not just the mouse.

Go to START > RUN and type MSCONFIG then click OK, and examine the programs that start automatically on every boot-up. Look for any evidence that more than one instance of the mouse is being loaded (to see if the problem is merely a conflict between two mouse drivers), especially in the SYSTEM.INI and WIN.INI files.

A mouse driver will typically be called MOUSE.DRV or MOUSE.DLL

But ignore the line that says "mouse.drv=Microsoft Mouse" in the [boot.description] section in SYSTEM.INI: that's adding a descriptive label, not loading a second instance of the mouse driver.

If you find two being loaded, uncheck one, to disable it; then save the changes by clicking the MSCONFIG "okay" button (or tab to it then press ENTER); and then restart the computer normally.

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April 11, 2010 at 04:44:46

With due respect - the mouse works fine most of the time, so I do not believe anything can be fundamentally wrong. However, there are times when it does freeze, and I KNOW that rebooting will fix that. My question is - can something less drastic than rebooting unfreeze the mouse ?


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April 11, 2010 at 08:06:41

The mouse freezing is the symptom, not the problem. We need a more detailed explanation of what is happening & when.

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April 11, 2010 at 21:52:01

OK, point taken. I have to wait till it happens again - will get back then.


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April 12, 2010 at 15:18:57

Less than perfect contacts for rodent can cause freezing; as the effect will be that it just isn't there - and pointer will "freeze".

Connectors may be faulty; rodent cable may have an intermittent - usually at the connector end - or where cable emerges from rodent body...

Does this happen with another rodent (mouse) on same system etc.?

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April 12, 2010 at 19:43:41

Your suggestion to try another mouse is emminently sensible, yet not REALLY practical in that it's an intermittent problem. So no reliable conclusion can be drawn for the time being. I any case, for lack of an answer the the question I keep getting back to, I'm going to assume that you can offer alter NO alternative to rebooting for RECOVERY from the mouse freezing.


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April 13, 2010 at 00:10:42

Did you ever try the keyboard when the mouse freezes as outlined in the first response? If the problem is somewhere in the system, the keyboard won't work either; nuthin' will work.

We recommend changing the mouse for a eliminate it from the possibilities. That's sensible but not practical?

Your question is about an intermittent mouse failure on a system we know absolutely nothing about and you seem to want us to provide a quick fix.

So; you're absolutely correct. We can't provide the answer you're looking for.

Verify you're running Windows Me with 1Gb memory installed. You might even go so far as to tell us what you're doing when the mouse freezes.

Writing a letter?
All the above?
None of the above?
Makes no difference?

Anything happen you can remember just prior to the first time the mouse froze?

Install some new hardware?
Install some software?
Dog use your machine for a fire plug?


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April 13, 2010 at 04:29:08

When I have the answers to your questions, I'll reply.


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February 8, 2011 at 21:22:49

I've found that if I hibernate the system and then start it, sometimes the mouse comes back. While not as fast as I'd like, it's at least less disruptive and faster compared to just rebooting.

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February 9, 2011 at 04:54:28

Thank you; that might well be a way out, however, I have never tried to hibernate. Got a hint on how to hibernate WinMe ? I know how to set the feature, but not how to trigger the action.


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February 10, 2011 at 16:24:43

a trawl out there in www-land will bring up a hit or two that detail how to add hibernate to the shutdown menu... While they're for XP... possibly it may be possible to modify/apply it for ME?

A very long shot; and don't be too kwik to dismiss it... Consider RAM...; possibly one or more sticks has a failing section...

When a system hibernates and then re-awakens... data to RAM is written afresh. If per chance RAM is dubious,failing. duff etc... - and typically if intermittent... re-applying data (which effectively is a voltage input...) can often resolve an issue sed RAM may produce (but not always) - including a rodent's behaviour (drivers...). Similarly if it takes a couple of reboots to get a system booted up properly... RAM is often a viable chief suspect/issue there (but not always...).

Perhaps substitute all RAM and see what happens; if problem persists then likely not RAM. But if after a typical interlude for the problems to appear -- no problems appear..., then not unreasonable to suspect one or more of the RAM sticks originally installed? If two or more installed - try with only one installed (minimum of 16Meg I think is the preferred for ME - but whatever you can manage/get away with otherwise?); testing each stick in turn. And again allow for a typical interval for the problem to appear?

RAM often fails slowly; seems to perform OK for a while, then not so (thus intermittently...

Memtester utils are aplenty; and personally I have limited faith in them. Generally find a straight substitution test (if practical/possible etc.) more effective and faster too... But if only (by today's standards) a small amount of RAM installed - and 64Meg is small these days... then perhaps run a memtest if substitution not practical?

Incidentally this site seems to suggest the option to "trigger/activate" hibernate is within the shutdown menu (by default); and may not work if a driver or two require updates..?

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March 20, 2012 at 09:04:37

I have a mouse.....finger tip sensor to move the cursor.......the damn thing, cursor/arrow, is sitting in front of me in the middle of the page..... frozen stiff......I have defraged, turned off computer...I do not play games on there anyway I can get that damn thing to move...and arrows are hopless to get aounrd the internet...I am on a friends computer making this request....

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