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re windows updates

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Name: felixtc
Date: March 21, 2005 at 01:19:50 Pacific
OS: winme/ xp
CPU/Ram: amd/ athlon/ 256 megs ram
Comment:

KB828026(for windows media player)
this update continually shows up as needing to be installed but.............
it is listed in my list of successful downloads
didn't find this specific problem in any past problems on CN

felix



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Response Number 1
Name: JackG
Date: March 21, 2005 at 03:49:45 Pacific
Reply:

It is a common problem. No one from Microsoft has bothered to explain or fix why their program keeps thinking its has not been installed. Only happens on some machines.

They want to to up get rid of that older version and get the one with Digital Rights Management built in that prevents playing of copied music.


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Response Number 2
Name: felixtc
Date: March 21, 2005 at 20:42:01 Pacific
Reply:

have I missed your point? think I have
what exactly does that have to do with successfully downloaded updates coming up as not installed??

felix


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Response Number 3
Name: Derek
Date: March 27, 2005 at 17:42:36 Pacific
Reply:

Err..I'm taking a bit of a chance - I'm a W98 helper just browsing around.

On W98SE there is a file called qfecheck.exe that gives a lot of info on the state of updates (including invalid files if any). It might be that somehow you have some old version files around.

Try typing qfecheck.exe in the Run box, it probably works on ME but not so sure about XP. If the file isn't there it will obviously do nothing.

Derek.W


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Response Number 4
Name: felixtc
Date: March 31, 2005 at 15:19:56 Pacific
Reply:

ok tried that came up with a list of updates/all ok none faulty or not installed correctly etc no errors/ also found 3 files in the update tab
again all ok

felix


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Response Number 5
Name: felixtc
Date: March 31, 2005 at 22:23:12 Pacific
Reply:

microsoft support finally replied
suggested I re-install the update in safe mode
did that/ updates still not recognised
support have now handed this problem over to a update technician

waiting...........waiting............
still :(

felix


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