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Problems due to heat damaged CPU?

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Name: Les
Date: March 13, 2002 at 14:11:51 Pacific
Comment:

Could these problems be due to heat damage of CPU?

For a while now I have noticed that my CPU has been running hot up to 74C so far, I have only been monitoring for about a month but I suspect it has been running hot since new, about 6 months now.

I am running an AMD Athlon 1.4DDR on an Asus A7A266 under Windows Me.

I have reinstalled the operating system 4 times so far, the last about 2 weeks ago. Windows Me has been fully updated, along with drivers and updates for my software.


For the past few days the system has been playing up as follows

A lot of:

1) On boot, Detecting Primary Master is taking a long time, giving the option to skip with (F4)

2) Iexplore has caused an error in user.exe. Iexplore will now close, I have removed and reinstalled Explorer, but the problem still exists. I have also extracted and replaced User.exe.

3) The System has been freezing a lot when using either CD or DVD, (ctrl alt del) does not work the system is completely locked causing a manual reboot.

4) I have also had various blue screens.


Could these problems be due to a damaged CPU? I am going to get the engineer in to sort out the temperature problem as I feel my system is too hot. And I am going to reinstall AGAIN, number 5 in less than 6 months.

Before, I get the engineer in I would just like to know if anyone feels that the CPU may need replacing, because I am sure if I ask for a new one I will be told that there is nothing wrong with it.




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Response Number 1
Name: CaLiFoRnIaN_HoTTiE
Date: March 13, 2002 at 14:14:02 Pacific
Reply:

Well how many hours a week do you spend on your computer?


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Response Number 2
Name: Brant
Date: March 13, 2002 at 17:40:57 Pacific
Reply:

Kind of hard to say with such sketchy info. Can you tell us more? Say like, what RAM do you have? What video card? What exactly are the errors? Is this processor being Overclocked? What is the CPU Idle Temp? Is air-flow restricted around case? Is the CPU area clean and unrestricted? What is ambient temp?
Although 74C seems a bit hot, it is not extreme and should perform with little effect, however I would be a bit concerned as well.
ME is reknowned for most all the problems you are talking about in your post, if it has not been Tweaked, or there is insufficient RAM, or Cache is not managed properly. Anyone of these will also result in excessive processor usage which may also cause a higher than normal operating temp. There are also Software solutions for cooling the CPU (mostly at idle), perhaps even freeware at maybe ZDNET?


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Response Number 3
Name: Brant
Date: March 13, 2002 at 17:42:51 Pacific
Reply:

One more question!
What is this PC used for? Cad/Cam? And what is the demand? 4hrs/day 8hrs/day?


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Response Number 4
Name: Les
Date: March 14, 2002 at 03:29:30 Pacific
Reply:

Thanks all,

Here is the full system

MOTHERBOARD
Asus A7A266
Revision 1.04

CPU
AMD ATHLON 1.4 DDR

MEMORY
256MB Samsung DDR

GRAPHICS CARD
Chaintech RIA4 Geforce2 MX400

SOUNDCARD
SoundBlaster Live 5.1

SPEAKERS
Cambridge Soundworks DeskTop Theater 5.1 DTT2200

TV CARD
Hauppauge WinTv Go

FIREWIRE CARD
NDIGITA IDT483PCI

MODEM
CIS Smartlink PCI

HARD DISK
Maxtor DiamondMax Plus 5T040H4
40gb 7200RPM

CD-RW
TEAC CD-W516EB
16X Write 10x ReWrite 40X Read
2mb BurnProof Buffer

DVD ROM
SAMSUNG SD-616
16X DVD Read 42X CD Read


I use the system about 6hrs during the day studying web packages, mainly Macromedia.

And I surf the Net, mainly at night 2-3 hours. I am trying to get in to IT so I am spending a lot of time learning software, so the computer is worked quite hard.

There are no air restrictions, the system is housed in a Midi Tower, which is placed on top of my desk sitting in the middle of the room


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Response Number 5
Name: robert451
Date: March 14, 2002 at 06:13:04 Pacific
Reply:

Try pulling side off case and run,see if there is a temperature change.Also note if some of the problems go away.Did you format and do a clean install or reinstall windows on top of itself?


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Response Number 6
Name: Les
Date: March 14, 2002 at 06:45:30 Pacific
Reply:

My Recovery CD provides 4 options

1)Restore Windows System Files
Uses a recent Backup

2)Recover Current Windows Reinstalls Windows
But maintains personal data and applications.

3)QuickRestore System No Format
Installs new system keeping data but not applications

4)QuickRestore System Quick Format
This formats the drive and installs new system

I ran option 4, my system was completely reinstalled, then I added all security updates and software updates.

This is therefore a new 2 week system, fully updated. Nothing new has been placed on it just my usual software.


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Response Number 7
Name: robert451
Date: March 14, 2002 at 09:24:03 Pacific
Reply:

i HAVE TO SAY i HAVE NEVER WORKED WITH A SET OF RECOVERY DISKS.Ooopps,I would think that doing a complete format and installing a complete OS would be an option.Most of the problems could be related to windows,not a overheated cpu.That is my opinion however,and I am no computer guru.Best of luck though,I know its a pain in the butt when you cant get the computer working correctly.Have you tried running in safe mode?


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Response Number 8
Name: ojeda
Date: March 14, 2002 at 13:47:04 Pacific
Reply:

Hi,
I had similar problems and I solved it by changing the case from a 235watts to a 300watts power supply.
What power supply does your case have?
And how many fans are you using? I have:
1 power supply fan
2 extra fans one of them extracting, the other one taking air in.
1 slot fan, which is an extractor.
Good luck


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Response Number 9
Name: Les
Date: March 14, 2002 at 14:29:15 Pacific
Reply:

Thanks ojeda, I dont actually know the rating of my power supply it was pre-installed and I can not see any external markings, so I guess I might have to delve inside.

I am very annoyed about the fans though, I am no technician but even I know that with this system there should be at least one case fan.

However, Evesham seem to think that as there is a fan on the graphics card a case fan is not needed, as I have a CPU Fan, Power Supply Fan and Graphics Card Fan.

This is a replacement system as the first one died, the first did not have a fan on the graphics card but it did have a branded Coolmaster case fan and a Coolmaster CPU fan. None of my current fans appear branded so I guess as well as being insufficient they are cheap too.


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Response Number 10
Name: Viking
Date: March 14, 2002 at 15:24:27 Pacific
Reply:

I think it's time to kick Eveshams arse Les. If you've noticed discrepencies from the two seperate machines, then start getting
"narky" with them. My Mesh specs / case aren't much different from yours and I've got more fans than I can count, I use this machine marginally more than you - not much in it though :) And don't suffer from your problems.


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Response Number 11
Name: Les
Date: March 15, 2002 at 07:47:40 Pacific
Reply:

Thanks Viking, I guess the next one will be a MESH.

I spent about 3 months researching what PC to get, the decision came down to MESH and Evesham because as you said the specs are almost identical with the systems.

I chose Evesham because most reviews rated them slightly better than MESH, but so far one DEAD system and one REPLACEMENT, where I have spent more time fixing it than using it.


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Response Number 12
Name: Viking
Date: March 15, 2002 at 08:54:54 Pacific
Reply:

I came to this independent conclusion a while ago and is not rocket science ( and has been reiterated numerous times here ).

....I'm going to build my own next time ;):)

Whilst this Mesh machine is sweet as ( at the moment, touch wood, dance round a totem pole etc ), anything outside of the box to do with Mesh is Utterly Appalling !!

I'd get bored before I listed the problems with their "Tech support outfit".
Suffice to say their sales side is very efficient - Incoming :).
The service - Out going - they provide looks good on paper, but in reality trading standards should get involved. (half joke, half not - pending what mood you catch me in)

Build your own is definitely the way to go. When I get time I'll build 2 boxes - 1 of them will never see microsoft on it.


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Response Number 13
Name: Isato Kaizer
Date: March 16, 2002 at 05:09:32 Pacific
Reply:

used conpressed air to clean out the dust ... make sure the fan is free from dust ... make sure theres a fan blowing cool air in and another bringing out hot air from the casing so that heat in the casing can be reduced ... If ure CPU is hot, beware, ure gona get ure MoBo fried and lose warranty ...

Use a cooling software for more cpu heat reduces ...


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Response Number 14
Name: Fred Flintstone
Date: April 30, 2002 at 08:15:54 Pacific
Reply:

I had this problem until I realized I had typed the wrong key into Windows Registration key,the one I had used (for another program) had only numbers in it, so naturally I made sure I found the correct CD key as it has a mix of letters and numbers.It seems the CD registration key is used in algorithms by various programs,definitely Windows explorer and Internet explorer.Now this error is sorted I no longer suffer Iexplore caused error in User.exe when rendering certain web pages,or Blue screens of death when printing, installing drivers etctera.So if by accident you also have an incorrect CD key through oversight,find the key,reinstall and you should be right as rain.If the chip boots its sweet.You definitely got software problems,not hardware.


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Response Number 15
Name: Cam
Date: May 1, 2002 at 00:00:12 Pacific
Reply:

I had the user.exe message exactly as above, and found that this fixed it:
I have a nVidea chipset on a GeForce card, that did not have WinME drivers. When surfing to a site with Macromedia Flash, the Flash conflicted with the card settings and forced a close in IExplore.
So, I updated the nVidea driver to suit WinME (default driver not suitable).
Hope this helps.


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Response Number 16
Name: Brent
Date: May 1, 2002 at 06:00:03 Pacific
Reply:

Hi there,
your problem is more than one.
First off, the heatsink needs pulling off and reseating with thermal paste(running too hot).
Next up, it sounds like your IDE devices are not in the correct configuration on the cables(Primary hard drive on end of IDE cable). Maybe the jumpers are not set correctly?
Also, once you have set up windows, check in the device manager: right-click on my computer, then properties and then device manager. Expand the disk drives section and double-click the hard drive. Make sure that DMA has a check mark beside it. Do the same with CDROM and DVD drive (under 'settings' tab).


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Response Number 17
Name: radioman970
Date: May 16, 2002 at 11:43:39 Pacific
Reply:

I had the same problem on a similar system. Athlon 1.4 and A2A266 MB. I have a GeForce 4 Ti4600. Ever since adding the GF4 I can't play 3D games for more an a few minutes. The GeForce 2 GTS I had before had similar, although less frequent, problems. I always thought it was the drivers. With this GF4 and using Asus Probe software (available on their website) I noticed my processor was averaging similar temps (upper 70c [74-76]) when idle and upper 80c when playing games. I discovered than my machine had only a CPU heatsink fan, power supply fan and GF4 fan. I tried an experiment (VERY IMPORTANT) and opened the side of my mid-tower case and pointed a medium-sized table-top fan inside on it's highest setting. Well...happy happy joy joy...I was able to play games without lockups for hours and hours. Then terror hit me when resetting my machine..."Backup your hard drive, drive about to fail!!!" After closing up the case and cooling it down I turned it back on and the ominous message went away and never returned. I noticed that I had no extra case fans. I added 2 Thermaltake Smart fans (80mm) one in front blowing in and one back blowing out. The temps are now 60-63c low usage and 67-71c high usage. The lockups take a little longer (6-8 minutes) but still happen. Should I buy a hi-performance heat sink, slot fan or drive bay cooling device (with fans blowing in and out)? All three? I guess I'll need to invest in some earplugs too. Thanks for any help!!


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