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Problem with Norton Anti-Virus live update

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Name: Alasdair Baxter
Date: September 29, 2000 at 07:11:39 Pacific
Comment:

I am running Norton Anti-Virus 2000 (version 6.0.3.24)on Windows ME. I tried doing a live update and also downloading the file and then running it. Neither works.

When I do a live update, I get a message which says "Live Update could not uncompress the list of available updates. The update list somehow got corrupted. You need to run LiveUpdate again to get a new update list"

Each time I try, I get the same response.

I then downloaded file 0922i32.exe. When I try to install this, I get something called SARC Intelligent Updater coming up.

When I press OK, I get "Error reading zip file directory. This could be due to not enough memory for proper operation of Intelligent Updater"

I have 128 megabytes of RAM and something like 2Gb of spare hard disk space.

I am totally baffled and wonder if anyone on the forum can offer any help.



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Response Number 1
Name: Kevin
Date: September 29, 2000 at 07:14:06 Pacific
Reply:

Unistall norton and then reinstall and try the live update. Sounds like it got corrupted.


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Response Number 2
Name: Eric
Date: September 29, 2000 at 07:52:48 Pacific
Reply:

A lot of Norton 2000 stuff doesn't run properly with ME. You might want to upgrade to Norton 2001.


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Response Number 3
Name: Person who knows
Date: September 29, 2000 at 13:23:03 Pacific
Reply:

Upgrade, upgrade, upgrade, & then more problems, problems, problems.


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Response Number 4
Name: ernurse2000
Date: September 30, 2000 at 07:32:52 Pacific
Reply:

I had to upgrade to NAV 2001, which I couldn't do over the internet according to Symantec Tech Support. NAV 2000 is not compatible with WindowsMe. I got 2001 yesterday in the mail...seems to be working okay, but even the upgrades are expensive.


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Response Number 5
Name: greg
Date: October 2, 2000 at 15:21:02 Pacific
Reply:

im running nav 5.0 with win me.everything works fine even live update.


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Response Number 6
Name: doug
Date: November 19, 2000 at 09:13:32 Pacific
Reply:

i have norton 2001 i have reinstalled the program several times and still cannot get the GREAT live update any one out there have any ideas


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Response Number 7
Name: wayne frey-markey
Date: February 7, 2001 at 06:15:20 Pacific
Reply:

yesterday i purchased norton anti virus 2001 , it refused live update . I had a virus ( kak ) but it has been competly cleaned . Please tell me how to get onto live up date . The message i get when i try to update is live update as been uninstalled , i've reinstalled norton anti virus a couple of times but i still get the same notification .Please help me , as i am completly out of ideas . I have windows me , when i had 98 , it sometimes worked , but i was not able to fix the problem .


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Results for: Problem with Norton Anti-Virus live update
Problem w/Norton Anti-virus 2002 www.computing.net/answers/windows-me/problem-wnorton-antivirus-2002/40713.html

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