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popup windows never opening in IE

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Name: tygrr80
Date: January 28, 2005 at 17:34:32 Pacific
OS: Win ME
CPU/Ram: 256.0
Comment:

I'm having a strange problem with my internet explorer that I can't seem to fix. Everything works fine until I try to click on a link that opens a new window (like a chat room). A window opens, but it is blank, and the page never pulls up. I don't have any popup blockers installed. The same window will pull up if i use Mozilla Firefox. I've scanned with both Spybot and Ad-Aware, and neither is finding any kind of suspicious files or registry entries. However, under add/remove programs in control panel, there's a suspicious program called "search toolbar" that has appeared in the past few days. No toolbars are showing up in either IE or Firefox. Clicking "remove" does nothing to get rid of this. It may be completely unrelated, but both occurred around the same time. Any ideas? I tried updating IE, but when I try to download the update, the download never begins. Thanks!!



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Response Number 1
Name: RobbieDickon
Date: January 28, 2005 at 20:40:12 Pacific
Reply:

1. Click [Start] [Run] type:
(Press Enter after each command)
Regsvr32 /i URLMON.DLL
Regsvr32 actxprxy.dll
Regsvr32 shdocvw.dll

2. Restart Windows
3. Open IE [Tools] [nternet Options] [Programs] [Reset Web Settings]


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Response Number 2
Name: RobbieDickon
Date: January 28, 2005 at 20:42:36 Pacific
Reply:

or try this fix


http://windowsxp.mvps.org/IEFIX.htm


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Response Number 3
Name: tygrr80
Date: January 29, 2005 at 10:51:26 Pacific
Reply:

Thanks for your help. The second option (http://windowsxp.mvps.org/IEFIX.htm) didn't make a difference. As for the first, the first and third commands went through successfully. But, the second command failed (actprxy.dll). I received the following error message:

LoadLibrary("actprxy.dll") failed.
GetLastError returns 0x00000485

Any ideas?


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Response Number 4
Name: RobbieDickon
Date: January 29, 2005 at 11:35:14 Pacific
Reply:

actxprxy.dll

missed a letter


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Response Number 5
Name: tygrr80
Date: January 29, 2005 at 15:03:27 Pacific
Reply:

lol ok sorry. i did mistype that one. it went through successfully, but after a restart and resetting my internet options, it still didn't fix it. any idea why this isn't working?


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Response Number 6
Name: mesich
Date: January 29, 2005 at 16:35:03 Pacific
Reply:

Hello everyone,

Tygrr80,

What version of oleaut32.dll is on your computer?

It is located in C:\Windows\System folder.

Right click on the file and select Properties.

Select the Version tab at the top.

What does that show?


Best Regards,
Mesich


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Response Number 7
Name: tygrr80
Date: January 29, 2005 at 19:58:27 Pacific
Reply:

ok i checked. it's version 3.50.5014.0


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Response Number 8
Name: mesich
Date: January 29, 2005 at 21:44:34 Pacific
Reply:

Hello everyone,

Tygrr80,

That version is for WinXP and will cause the problems you are having.

Download and run MCREPAIR.

Select Yes when prompted to overwrite your current version of oleaut32.dll.

Best Regards,
Mesich


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Response Number 9
Name: tygrr80
Date: January 30, 2005 at 21:25:51 Pacific
Reply:

ok thanks that worked! now how in the world did i end up with the WinXP version?! oh well, at least it's fixed. thanks a million!


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Response Number 10
Name: mesich
Date: January 31, 2005 at 00:46:35 Pacific
Reply:

Hello everyone,

Tygrr80,

Your very welcome.

Your original version was replaced with the WinXp version when installing a new program. What new programs have you recently installed?

Best Regards,
Mesich


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