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norton uninstall
Name: spartanguy Date: December 13, 2003 at 11:52:02 Pacific OS: me CPU/Ram: dell
Comment:
I just bought Norton Anitvirus 2004 but it won't let me install it because it's detecting norton antivirus corporate edition. I used to have the corporate edition and I now have a little part of it that I can't uninstall or delete. I tried deleting it but it says that DEFWATCH can't be deleted. Does anyone know how I can fully deleted the corporate edition so that I can install 2004 edition? TIA
Name: spartanguy Date: December 13, 2003 at 11:56:59 Pacific
Reply:
"DEFWATCH" isn't the problem, but deleting "vpshell2" is the file that I'm not able to delete. TIA
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Response Number 2
Name: spartanguy Date: December 13, 2003 at 12:14:16 Pacific
Reply:
Now I've deleted every file associated with norton antivirus (that I know of) and I still can't install version 2004. I know that I should have uninstalled the corporate edition, but that function wasn't working (part of the reason I bought 2004 edition is because most of corporate edition wasn't working). Can anyone tell me what other files I need to delete to completely rid my system of the corporate edition??? TIA
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Response Number 3
Name: Leroi Date: December 13, 2003 at 12:24:45 Pacific
Name: spartan Date: December 13, 2003 at 12:35:15 Pacific
Reply:
Thank you very much for the link. Unfortunately, I am now having problems opening my registry. When I type in "regedit" on run and run it...it comes up with an error saying "Registry editing has been disable by your administrator." My computer isn't networked and I am the administrator on it (I believe) so do you know how I can enable registry editing? TIA
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Response Number 5
Name: Leroi Date: December 13, 2003 at 16:18:46 Pacific
Reply:
Are you using Windows ME?
Do you have your pc set up with separate user accounts?
I wasn't aware that Windows ME could be set up with an administrator account vs. accounts that could not open certain programs like regedit.
I have never set up my pc for separate user accounts, maybe you could change accounts and accomplish the registry editing?
Sorry, I don't know the answer to this one.
(You might try deleting all .pwl files? This is a complete guess so wait for more advice.)
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Response Number 6
Name: spartanguy Date: December 13, 2003 at 16:30:40 Pacific
Reply:
I am using ME. I checked and I only have one user account set up on my pc. I'm currently doing the online virus scanning. Thanks for your suggestions. Does anyone else have any ideas? TIA
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