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norton antivirus 2004

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Name: genrruchito
Date: December 21, 2003 at 20:07:55 Pacific
OS: windows ME
CPU/Ram: amd 1.00 ghz.
Comment:

I cant get rid of norton antivirus 2004. when I go the add remove windows utility I get this message "the setup has detected that a previous install or uninstall has been completed but requires a restart. try restarting the system" I restarted windows a couple of times and still get the same message. I need a solution to this. thanks



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Response Number 1
Name: capt
Date: December 21, 2003 at 20:26:17 Pacific
Reply:

Symantec does not have a removal tool for 2004 out yet. On their website they state to not to use rnav.2003 to remove 2004. The easiest solution is to use "system restore" to a restore point before you installed 2004, as Norton runs so deep in the system.


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Response Number 2
Name: Trev
Date: December 22, 2003 at 06:42:19 Pacific
Reply:

You can also search your hard drive and the registry for all mentions of Norton and Symantec and remove the directories and registry entries you find - this should do the trick. Back up first!


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