On jigzone.com I get no sound when I connect a piece. All other web pages have sound. I cannot find any volume controls on the site and I can't find an email contact to ask them. Any suggestions? On my moms computer I hear a click when a piece is connected. Thanks

At a guess I would say it's to do with the version of Java you have installed. ME only supports up to JRE 5.0 Update 13. If your mom has XP or Vista then she'll be on version 6 and something like Update 3. ...and they don't make a sound if you don't do the puzzle right. 8-)

Thanks, you might be right because today I saw an upgrade to java offered on my mom's vista and when I tried to install it I got thru many of the steps but then I reached a point when the computer said I need the password to go any further. I don't know that password so I stopped trying and figured the java normally on the computer was still there but something might have happened to it because now we can't hear the sound on her computer any more(just on that websight). She doesn't want me to have the password and she doesn't know how to operate the downloads. Is there anyway you think I could get the java back that she originally had if its not there without the use of the password? Thank you

It's only going to be the old Java (5) on your (ME) machine that would be a problem and anything past JRE 6 on your mom's machine will (should) be fine. Java 6 has just updated to update 4 so that's probably what you've seen trying to automatically update on your mom's machine. (and that's Vista doing it's job) It's not vital she has the very latest update immediately. But if you tell her to go into the Vista control panel and look for the Java icon and bring up the mini Java control panel, and on the first tab (General) click the About button and it will tell you what version you have (same goes for you in ME). Go further down and you'll see Temporary Internet Files and the Settings button, click that, and click the Delete button, click ok.....this deletes the Java files stored for the browser, it's possible one of those is corrupt. If you have the same option in ME you could try doing the same. Next, click the Update tab and click the Update Now button, that will show you what version you have too, and will also update to the next available update manually, when it's ready.....so if it doesn't update one day, or the next - go back a week later and it will probably update. Like I said before, current version of Java for your mom (and everyone else on XP/Vista) is Java JRE 6 Update 4. It's also worth you both downloading and installing CCleaner and clearing out the entire browser cache, cookies, etc (it does both Internet Explorer and Firefox) There is also an FAQ on the jigzone site: jigzone FAQ which touches on all this.

just stay off the one website and you will be fine

i have no sounds on any websites i dnt no wats rong wif my comp plz help