|Hi there. So yesterday we had an IT guy come to the office to update my computer. Pre-IT guy, I had sound. Post-IT guy, I do not. I called him to ask him what he did to make the sound go away and he said (and I quote):|
"I don't know."
Nice, eh?? If anyone can help me get the sound back on this computer, that would be great. The days are long without music playing!! Thanks!!
Some background (I am not an idiot when it comes to computers):
- You know the icon on your desktop for sound - it WAS there but it is now gone. When I click on Sounds on the control panel, it says No Audio Device.
- When I go to the DirectX Diagnostic Tool and then go to Sounds, it says that there is No sound card found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
- I cannot figure out how to do this - the Cicero website is too difficult to use
- We have speakers hooked to the computer AND the screen has speakers. It used to be that the Sound icon worked for the comptuer screen - not the speakers. Nothing works now. The screen is not muted either.
HELP!!! And thank you :)