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MSHTML.DLL error

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Name: charliegirl
Date: November 17, 2001 at 10:37:49 Pacific
Comment:

Every time I send an email through my hotmail I get an error saying explore has caused an error in MSHTML.DLL. Explore will now close. What does this mean and what should I do to correct it?



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Response Number 1
Name: newgrl
Date: November 17, 2001 at 12:24:59 Pacific
Reply:

From the Microsoft Knowledgebase:

Error Message IEXPLORE Caused an Invalid Page Fault in Module Mshtmled.dll

SYMPTOMS
When you compose a new e-mail message on the Microsoft Hotmail Web site at http://www.hotmail.com, you may receive one of the following error messages:

IEXPLORE caused an invalid page fault in module Mshtmled.dll


WORKAROUND
To work around this issue, use either of the following methods:

1. Wait until the entire Web page has loaded and the Rich Text Format check box has become enabled (it turns from gray to white) before you start to compose a message.

-or-


2. Use Microsoft Outlook Express to gain access to your Hotmail account.


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Response Number 2
Name: charliegirl
Date: November 18, 2001 at 21:06:43 Pacific
Reply:

OK Thanks Newgrl, I'll give it a try.


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