mozilla freezes up for 5 secs.

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mozilla freezes up for 5 secs.

Original Message

Name: aneza
Date: October 28, 2004 at 06:16:10 Pacific
Subject: mozilla freezes up for 5 secs.
OS: windows ME
CPU/Ram: intel pentium 4 1.7 GHz /

Comment:

Hello there,
every now and then when I use Mozilla , it freezes up for 5 seconds and it is very annoying because it happens all the time. Also sometimes I get a white box which says that Mozilla has caused a problem and I have 2 options: Close and Ignore. If I click ignore multiple times, the program continues to work. If I click on Close I get a windows error (yellow caution) saying that mozilla has caused a problem with GDI.exe.Can anyone help?
thanks

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Response Number 1

Name: Leroi
Date: October 28, 2004 at 18:51:32 Pacific

Reply: (edit)

What version of Mozilla are you using (help>about Mozilla)? Like so:
Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.3) Gecko/20041028 Firefox/1.0RC1 (MOOX M1)
Is this a clean installation of Mozilla or did you install "over the top" of an older Mozilla installation?
You could try a new Mozilla profile; if you are using the Mozilla Browser Suite and not Firefox there should be a shortcut to the profile manager in the start menu>programs>mozilla>profile manager. Click manage profile and create a profile with a name different than the original and see if the problem persists.

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Response Number 2

Name: Randy J. Anderson
Date: October 29, 2004 at 11:27:57 Pacific

Reply: (edit)

"Also sometimes I get a white box which says that Mozilla has caused a problem and I have 2 options: Close and Ignore. If I click ignore multiple times, the program continues to work. If I click on Close I get a windows error (yellow caution) saying that mozilla has caused a problem with GDI.exe.Can anyone help"
That message means Mozilla crashed. Thus not a good sign. Can you reproduce the symptoms?

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Response Number 3

Name: aneza
Date: October 29, 2004 at 12:13:15 Pacific

Reply: (edit)

I created a new profile and it seems to be working - thanks. However this gdi.exe thing is still bothering me with other applications too, such as adobe golive..

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Response Number 4

Name: Leroi
Date: October 29, 2004 at 13:44:07 Pacific

Reply: (edit)

Here's a page with gdi.exe error messages and their causes (links):
Gdi.exe / Gdi32.dll - Errors
an exact error message might help in identifying the problem and its' solution.
I assume you have run updated Spybot Search and Destroy and Adaware?

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