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Mouse not functioning on WinME Dell

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Name: Tim
Date: October 15, 2003 at 15:03:48 Pacific
OS: Win ME
CPU/Ram: 1.4mHz, 640mb
Comment:

I re-installed WinME on my Dell Pent4,and during the install the mouse froze, and doesn't function. I'm able to use the cursor arrows on keyboard. I went to control panel and mouse, and went through the driver search but it said my driver was correct Logitech P/S 2. Did say there is problem with mouse (not connected, or not functioning, or needs driver).

What should I do to fix this problem?

Thanks!



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Response Number 1
Name: Carl
Date: October 16, 2003 at 05:06:19 Pacific
Reply:

Go into Safe Mode on boot up (press CTRL key) and then remove the mouse driver. Re-boot normally and this should force Windows ME to recognise the mouse.

Good luck.


0

Response Number 2
Name: Tim
Date: October 17, 2003 at 12:47:48 Pacific
Reply:

Thanks for the note. I tried Ctrl key but nothing happened. I have F2 key and this pull up a list of computer functions, one of which I believe was IRL. Anyway, I was able to togle the mouse port to on or off. I tried rebooting both ways but no luck.

Some additional info:
My logitech mouse connects via USB port.
I noticed in Control Panel --> Logitech that it says the port is unknown with the Logitech mouse. I can see on my hard drive that the logitech software appears to be there. Anyway, my PC also has a PS2 mouse port (round, pins) so I connected an old mouse and rebooted. It worked! Also, in Control Panel --> Logitech, it says port is P/S 2. When I swith mouses, then unknown port is listed again.

So, maybe problem is the USB port is not recognized.

Any more suggestions?


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Response Number 3
Name: Tim
Date: October 20, 2003 at 06:09:06 Pacific
Reply:

I was able to get into safe mode and found the USB mouse worked fine. In control panel -> mouse the port still was unknown. Port correctly recognizes PS2 mouse when I reboot or go into safe mode. The load driver button is inactive in both regular and safe mode.

What should I try next?


0

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