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Monitoring Background Programs

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Name: susanrs
Date: June 17, 2005 at 21:55:01 Pacific
OS: WIndows ME
CPU/Ram: Celeron 800/128
Comment:

Hi again, folks.

I have been having an incredibly annoying problem with "msgsrv32 not responding" error messages. They cause me to reboot about 30 times a day.

I have read all the posts in this forum regarding msgsrv32 and have already taken the following steps:

-- removed many programs from StartUp, including anything relating to power-management and auto-updates. Have only about 9 things running in there now.

-- have run Ad-Aware and removed any and all spyware, malware, browser redirects, etc.

-- have run updated McAfee anti-virus and found no viruses.

-- have turned off screen-savers, hibernation, stand-by and power-management (including battery-related stuff for this Toshiba laptop.)

-- Have downloaded (from Toshiba) and installed the newest BIOS upgrade.

-- Have uninstalled any and all instant messenging programs.

-- Have installed Start-Up Cop Pro.

-- I don't use Outlook Express, and use Mozilla's Firefox instead of Internet Explorer.

However, after all these steps I am *still* having this damn problem! What happens is this:

I'll be working for about 10-15 minutes on the computer... sometimes online and sometimes off... when all of a sudden, without any action on my part, the cursor turns into an hourglass, the hard drive light begins flickering, my USB wireless adapter (D-Link DWL-G122) goes out, and the computer is hung. When I press ctl-alt-del I get the "msgsrv32 not responding" error message.

I figure something is starting to run in the background when the cursor starts to turn into an hourglass and the hard drive light flickers. Whatever this "something" is, it's knocking out my wireless adapter.

Does anyone know whether there's some program out there that'll help me determine what is starting to run in the background that's causing this problem?

Based on someone else's post, it sounded like Start-Up Cop had that capability... however, it doesn't seem to.

I appreciate any and all suggestions!




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Response Number 1
Name: Ed in Texas.
Date: June 18, 2005 at 00:19:14 Pacific
Reply:

susanrs, have to agree with your assesment, seems to me that there's one thing you might've overlooked and that's a trojan. Just a SWAG, but something you might wanna rule out. There's a free online scan @:
http://www.trojanscan.com/trojanscan
HTH. ????
Ed in Texas.


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Response Number 2
Name: Ed in Texas.
Date: June 18, 2005 at 00:31:56 Pacific
Reply:

susanrsl, additional thought occured that might prove helpful. There're several things that will identify what's running. Take a look @:
http://www.teamcti.com/pview/prcview.htm
and
http://www.winpatrol.com/winpatrolplus.html
and
http://www.sysinternals.com/ntw2k/freeware...e/procexp.shtml
HTH.
Ed in Texas.


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Response Number 3
Name: susanrs
Date: June 18, 2005 at 14:53:23 Pacific
Reply:

Thanks for the suggestions, Ed. The trojan scan came up clean. I wasn't able, however, to use the online scan at the link you provided because I can only stay online for about 5-10 minutes before the computer problems knocks out my wireless adapter. I was able to d/l and use Tauscan, though, and it showed no trojans on my system.

Anything else you can think of that might be causing the problem? I should mention additional information about my system:

Since it's an older Toshiba (Satellite 1805-S203) that came with USB 1.0, I've had to purchase a D-Link PCMCIA card that upgrades the USB 1.0 to USB 2.0. Into that I have plugged the following:

1. mini six-port hub
2. iomega external hard drive
3. the D-Link wireless adapter.
4. the cradle for my Visor
5. a lexmark printer

I'm also using a USB mouse; however, I have *that* plugged into the old USB 1.0 port on the back of the laptop because the computer didn't recognize it when plugged into the mini six-port USB 2.0 hub.

I wonder about whether it's a conflict to be running both USB 2.0 and USB 1.0 devices at the same time through two different locations. What do you think?

Also, another factor could be that I only have 120MB of RAM (even though the laptop supposedly came with 128, all system resource monitors tells me only 120MB is installed.)

Based on the symptoms I described in my first post -- regarding the cursor becoming "active" and the hard drive light flickering -- I still can't help but think it's some sort of program running in the background that's causing the problem. However, is it possible it could be the USB issue and/or the memory issue?

Thanks, again!


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Response Number 4
Name: Ed in Texas.
Date: June 19, 2005 at 03:50:31 Pacific
Reply:

susan, having both 1.0 and 2.0 might be causing a problem. Sounds to me like something's trying to establish contact (calling home?) and failing and your machine can't/won't walk and chew gum at the same time. Wish I could offer another suggestion.
Ed in Texas.


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Response Number 5
Name: larryf215
Date: June 19, 2005 at 08:14:46 Pacific
Reply:

not 100% sure, but the reason you may be showing 120mb could be that the onboard video is using 8mb. May be able to confirm this by look in the bios.

larry


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