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Modem connects, no internet access

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Name: Charles
Date: July 30, 2003 at 20:44:02 Pacific
OS: ME
CPU/Ram: 256MB DDR
Comment:

I have a new machine ECS MB w/1300 MHz Athlon (Rebuilt from a Gateway junk machine). I've maintained the hard drive, and have reconfigured the system to accept the new MB.

However, I'm having a problem connecting the the internet. Here's what's happening...
- Started out the one of the those CNR modems (never liked them to begin with) then switched to a real modem.
- Modem will dial, handshake, verify password and connect at a reasonable speed (for this area anyway).
- However, any program that accesses the internet will not connect (Internet Explorer, Outlook Express, Anti Virus Updater, etc).
- Icons in system tray show network talking back and forth sporadically.

I've tried...
- Upgrading IE to 6.0
- Pulling out Dial Up Network and reinstalling.
- Pulling out modems and reinstalling
- Manually copying over the WINSOCK.DLL and WINSOCK32.DLL files

Have noted onboard LAN installed and OS says ok, but no light on hub (Don't know if this might be related).

There was a trick to pull in the Registry but don't remember.

Anyone have any ideas???



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Response Number 1
Name: Jimi_l
Date: July 31, 2003 at 03:08:27 Pacific
Reply:

Can you ping anything while connected?

Jimi_l


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Response Number 2
Name: jay jay
Date: July 31, 2003 at 03:22:34 Pacific
Reply:

go to start and then run. type in regedit. make sure to export complete registry before editing anything!!!! go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services and delete the winsock2 folder. then go to your network properties and delete all devices listed in the network properties (i.e.- network stack) then shutdown machine and restart. reinstall all network devices. this includes dial up adapter, network cards, and tcp\ip protocols. this should replace your winsock2 data which i know for a fact will cause your issues. i've delt with it many of times. hope it works out for you!!!


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Response Number 3
Name: Chris_205
Date: July 31, 2003 at 11:18:23 Pacific
Reply:

I'm having a similar problem and wonder if the above procedure is the way to go.

About once in every 5 tries, I get the handshake, but the logon stalls at "verifying user name and password." Occasionally the connection will be broken and I can try again, but most of the time the PC locks up and I have to hit reset to unlock it. I've uninstalled and reinstalled the dial-up adapter a few times, but it still happens. A different modem doesn't seem to help, either; both USR and Creative modems lock up the same way.


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Response Number 4
Name: Charles
Date: August 1, 2003 at 07:59:39 Pacific
Reply:

Thank you, jay jay!!!

That did the trick!!
I knew something was screwy with the Registry, but wasn't going to go in there and start poking around.

I tried the archives, but couldn't find it...don't know why.

Again, thanks!


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