Hi, I'm having problems with my HP Printer and HP help line have advised me to download Windows installer, but I keep getting this error message The Windowsinstaller-KB884016-V2-X86[1]-exe file is linked to missing export NTDLL.DLL:NT open process token Can anyone help me?? I have searched microsoft but I don't know really what I'm looking for?? Thanks for your help Kimba

http://www.pcguide.com/vb/ showthread.php?t=17387&goto= nextoldest

Links work much better without embedded line breaks At any rate, that poster was using Win98 - SFC isn't actually in WinME (of course) - but files may be extracted from the CD using that Windows version's msconfig feature: 'extract a file' I don't believe the two situations are comparable, as the file in question (KB884016-V2-X86[1]-exe)is not from the ME installation disk It does sound like an incompatible version though: KB884016-V2-X86.exe Windows Installer 3.0 Redistributable Genuine Windows download System Requirements * Supported Operating Systems: Windows 2000 Service Pack 3; Windows 2000 Service Pack 4; Windows Server 2003; Windows XP; Windows XP Service Pack 1 Version 2 of the Windows Installer is more appropriate for WinME We've heard that a million monkeys at a million keyboards could produce the complete works of Shakespeare; now, thanks to the Internet, we know that is not true