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ME Windows Explorer java error

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Name: MonkeyNuts
Date: March 5, 2002 at 01:18:46 Pacific
Comment:

I REALLY need some help boys and girls! Everytime I open Windows Explorer I get this weird error. Once the window opens I get an error pop up window telling me the following:

an error has occurred in the script on this page.
Line: 348
Char: 17
Error: Object doesn't support this prperty or method.
Code: 0
URL: file://C:\WINDOWS\Web\sysroot.htt

Do you want to continue running scripts on this page

yes/no

In a problem that I figure is related, as they both began happening at the same time (after I uninstalled "MusicMatch"), the image preview on the left of the right frame no longer works. Rather than an icon and info on the file selected I get what looks to be a bunch of binary gobbledy gook.

Has anyone else had this problem and, if so, what caused it and how do I fix it??

Any and all help is HUGELY appreciated!!!

Sincerely,
MonkeyNuts



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Response Number 1
Name: Brant
Date: March 5, 2002 at 07:34:07 Pacific
Reply:

Do you have "Sysroot" on your HDD? If so what click Properties and list specifics ie; size, created, modified
Did you edit the registry when uninstalling MM?


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Response Number 2
Name: wawadave
Date: March 5, 2002 at 08:18:18 Pacific
Reply:

hello
to finish uninstalling music match juke box goto start,run,type regedit,goto hkey curant user,software,right click on music match juke box chose delete.close that box back.goto kkey loacal machine,soft ware and do the same.
next got start,search files and folders,type in music match juke box,click search,and delete only music match juke box. nothing else in any of these places.
this will remove any more of mmjb s left overs.i have mmbjb but uninstall itwhen ever its conflicting with any new soft ware .
have a nice day


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Response Number 3
Name: newgrl
Date: March 5, 2002 at 10:19:32 Pacific
Reply:

Try reregistering webvw.dll.

Go to start>>run.
Type:
regsvr32 webvw.dll

Click ok.

If all goes well you will see:

DllRegisterServer in webvw.dll succeeded.

Try opening explorer again.


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Response Number 4
Name: MonkeyNuts
Date: March 5, 2002 at 11:22:04 Pacific
Reply:

Hello Newgrl,

I tried the soultion that you recommended but things did not go smoothly. When I ran regsvr32 webvw.dll I reveived an error message:

"DllRegisterServer in webvw.dll failed. Return code was Oxc0000005".



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Response Number 5
Name: MonkeyNuts
Date: March 5, 2002 at 11:30:17 Pacific
Reply:

Hello Brant,

I searched my machine for Sysroot and it isn't there. Is it supposed to be?

Also, yes, I did edit the registry after uninstalling MusicMatch. I have since reinstalled MusicMatch and it is running smoothly, but the problem with Windows Explorer persists. I'd had MM on my machine for over a year without ever having had any problems. A couple of weeks ago MM began to malfunction so I uninstalled it and then, after many failed attempts, reinstalled it. The problem with Windows Explorer seems to have begun during this process.

Thanks for your help


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Response Number 6
Name: newgrl
Date: March 5, 2002 at 16:01:24 Pacific
Reply:

Reregistering webvw.dll should reextract:

Brfcase.htt
Classic.htt
Controlp.htt
Default.htt
Deskmovr.htt
Dialup.htt
Folder.htt
Fsresult.htt
Imgview.htt
Nethood.htt
Printers.htt
Recycle.htt
Safemode.htt
Schedule.htt
Standard.htt
Starter.htt
Sysroot.htt

Try booting with a bootdisk.
At the a:\ promt type:

scanreg /fix

Once you are back at the a:\ prompt, do it again.

Then boot up into Windows and try to reregister webvw.dll again.

If that fails, I would rename the migration files, rip them out of the registry, uninstall any antivirus/firewall and reinstall Windows ME over the top of itself. You can find the instructions for doing this in this Microsoft KB article:

How to Remove Internet Explorer 6.0 or Outlook Express 6.0 Before You Reinstall Windows (Q312474)

It sounds like something important in the registry either got moved or deleted.


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