I am at a lost! I bought my parents a computer for Christmas. They just now are using it because they just got the internet hooked up. After two days, it now says that the hard drive is lost. There is no hard drive. I had them go through the f2 button, find the hard drive and make it number one, but I am not sure what to do now. It still does not work. I guess, after they identify the hard drive, should they turn off the computer and reboot or should they escape and it loads by itself? Please help? Is this something that cannot be fixed? It was a used computer that I bought off of ebay and was to be working fine for email and word.

If any changes are made in the cmos (F2) they should save those changes and exit. Not just turn it off. as it will lose anything that was changed. Also does the drive appear in the bios as Primary Master/Slave, Secondary Master/Slave, if not then it is a physical connection problem. meaning that you should take the side panel off and remove the cables to the hard drive and then reinsert them. HTH Regards Lupin3rd

If this equals that, then why does that equal this?

does an error message come up saying primary master/slave hard disk fail?