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klez question

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Name: dan
Date: June 6, 2002 at 05:24:05 Pacific
Comment:

I am new to this so forgive me... After hearing all the concerns about klez I scanned my computer with McAffee and it came up with nothing. Out of curiosity I did a search for any text with "klez" and my computer showed some movie files, mp3 files, and wave files as well as user.dat. Should I be concerned and if so what do I do about it? All of your help will be most appreciated.

dan



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Response Number 1
Name: thekid
Date: June 6, 2002 at 05:35:40 Pacific
Reply:

Go to http://housecall.antivirus.com/,
and run the free "scan w/o registering".
If klez is present on your PC,They will detect it,and lead you to/thru the fix.If you do have it,make sure you follow their instructions carefully.


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Response Number 2
Name: brandon
Date: June 6, 2002 at 08:24:26 Pacific
Reply:

Dan,
In most Microsoft OS's there are files that do have the concurrent letters klez. So no thats not a problem. This is especially true in Windows ME.
The house call works about 50% of the time on klez. Make sure your Macafee is fully updated.
But the easiest way to fix klez is to go to symantec.com and download the EZ fix.
Follow the instructions, it is very easy. In all of the cases of Klez here at the shop (about 35 or so) it has worked every time.
Brandon


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Response Number 3
Name: thekid
Date: June 6, 2002 at 08:35:15 Pacific
Reply:

Never heard that about housecall,Brandon...
But I'll CERTAINLY keep it in mind.
Thanx for the info!!!


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Response Number 4
Name: Kerry Lakey
Date: June 6, 2002 at 14:57:02 Pacific
Reply:

You can try this site for a lot of info and help with virus scanning.

http://www.retiredpolice.org/simmons/help_desk.htm

This Simmons guy has all kinds of info. Let me know what you think.

kerry


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