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Keyboard dead after BIOS

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Name: DavidL
Date: November 18, 2004 at 05:49:57 Pacific
OS: Windows ME
CPU/Ram: PE3
Comment:

Hi,

A friend of mine found he had a trojan horse dialler virus and so switched off his PC (running Windows ME) and called me (thinking, wrongly, that I know about computers).

When I rebooted it, AVG comes up with an error message reporting the virus and says "type C to continue or R to restart". Unfortunately, the keyboard is dead at this point and I can't type either (or any) letter.

So I switched off and rebooted and hit F4 to get into the BIOS. The keyboard works fine and I can modify the BIOS without problem.

So I booted from a floppy - that gives me a number of options - none of which I can select because again, at this point, the keyboard doesn't work. The default value on timeout is "Help", which goes through a boot process and then into a DOS file - from which I can't escape.

Has anyone got any ideas how I can boot ?

I'm assuming the keyboard is okay (it works until I exit the BIOS). Is that fair ?

All ideas appreciated. I'm supposed to go round again tonight to fix it ;-(

Thanks



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Response Number 1
Name: wawadave
Date: November 18, 2004 at 16:49:37 Pacific
Reply:

hello
try rebooting to safe mode.goto device manager.
remove keyboard from device manager and reboot.

••• Resistance is invigorating!••• kill spyware


0

Response Number 2
Name: DavidL
Date: November 19, 2004 at 00:16:14 Pacific
Reply:

How do I get into Safe Mode ?

I seem only to be able to use the keyboard to access the BIOS.

Is there some function key to press ?


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Response Number 3
Name: DavidL
Date: November 22, 2004 at 09:14:18 Pacific
Reply:

Thanks for your help...

I can boot to Safe Mode, however once there, I am presented with three options - Normal, Logged and Safe.

Again, the keyboard doesn't function so I am not able to select any option (not even <RETURN> works).

Any ideas what's wrong ? How can I boot ?


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