Tom's Guide | Tom's Hardware | Tom's Games
![]() |
![]() |
![]() |
When starting Windows Me I get the message Unable to start IPHLPAPI.dll. Check file to see problem. What do I need to do to correct this problem??

By any chance have you installed AOL 9 ? If you have, contact them and
tell them that 1,000's of folks are getting this error message due to
the fact that their software is shoddy, to put it politely. Removing AOL
will get rid of the error message. Maybe if everyone afflicted with this
would do that then they'd get off their arses and do something." IF IT AINT BROKE - LEAVE IT ALONE "

The problem is not caused by AOL, it's an error with the windows Sockets. There is a patch from microsoft at this address:
http://support.microsoft.com/default.aspx?scid=kb;en-us;279866
I've used this serval times and it usually fixes the error.

I'm getting the same message and AO is useless but I'm not sure if this is causing mt problem which started 5 days ago (I've been using AOL 9.0 since Jan with no problem). Here's my situation.
AOL 9.0 and 8.0 will load correctly once. Then when I shut down it automating starts to load - even if I click cancel - and then freezes. My close program window shows waol. Ever few times I get message "Main.idx file is damaged". I've uninstalled AOL completely and removed Main.idx files. Then when I reinstall AOL 8.0 or 9.0 it creates them and then I can sign on once before this automatic restart (and freeze) happends. After 24 hours (really!) on phone with 35 (really) different AOL tech folk, I was told to reinstall windows. This means backing up 4 years of files! I see others have had AOL IPHLPAPA.DLL errors and Main.idx messages but not necessarily on same computer. And no one has mentioned this automatic restart and freeze. Before I uninstall Windows 98SE, do any of you techies have a solution?
Thanks!
Steve

![]() |
![]() |
![]() |

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |