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Internet Explorer problems

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Name: SlowRambler
Date: June 14, 2006 at 05:42:17 Pacific
OS: Windows Me 4.9.3000
CPU/Ram: Pentium 3 / 256mb
Product: Nec
Comment:

I want to Unistall/ Reinstall My version of I/E
Should be easy eh ?
Not so
If I Contol Panel/Add/Remove programme I receive a dialogue box with three radio buttons
1) Add a component
2) Repair I/E
3) Restore previous version

Option 3 is 'grayed out'

How do I unistall from here ?

my version is

6.0.2800.1106 (Update version SP1)

Help please

Keith



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Response Number 1
Name: Jennifer SUMN
Date: June 14, 2006 at 05:51:34 Pacific
Reply:

You can't uninstall IE. It's deeply integrated into Windows. You can do a Repair, but that's about it.

Life is more painless for those who are brainless.


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Response Number 2
Name: SlowRambler
Date: June 14, 2006 at 06:46:19 Pacific
Reply:

Thanks (I think) :-)) Jennifer

I did believe Me was the last Windows O/S to allow a simple 'uninstall' of I/E.

Wrong again eh ?

Why do you think option 3 (return to original version) is grayed out ?

Keith


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Response Number 3
Name: SlowRambler
Date: June 14, 2006 at 07:20:15 Pacific
Reply:


I apologise for labouring this point.

After Jennifer gave me the bad news I have been trawling around Microsoft help.

This page seems to suggest it is possible to uninstall (or return to previous version) of I/E

http://support.microsoft.com/kb/293907/?sd=RMVP#XSLTH3148121123120121120120

My system will not co-operate

1) I am not allowed an uninstall

2) Of the three options - Add a component/Repair/Restore previous.

The one I really need (restore previous) is grayed out

Anyone know a fix ?

I hope so


Keith


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Response Number 4
Name: Leroi
Date: June 14, 2006 at 07:44:46 Pacific
Reply:

Did you try the command near the bottom of the url you posted?

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

There is a file available on this page that claims to remove IE6:

"IE6REMOV.ZIP"

I've never used it myself, but the rest of the information on the page seems to be valid.


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Response Number 5
Name: SlowRambler
Date: June 14, 2006 at 08:01:55 Pacific
Reply:

Hi Leroi

Greetings from England and thanks for your posting.

Yes I did try the command but that just bought up the identical dialogue box with the wretched radio button 3 grayed out as before.

I have downloaded the remove tool (thanks for the link to let me do that).

I now have to psyche myself up to use it.

At my level I am terrified using tools that I am not familiar with.

The fear being I might dig a great big hole for myself that I can not climb out of.

I am going to take a walk then have a stiff drink and see if I am feeling brave enough to hit the key :-))

Thanks again for your help.

Keith


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Response Number 6
Name: Leroi
Date: June 14, 2006 at 08:41:37 Pacific
Reply:

You're welcome.

It's a very good idea to have a good imaging program like Norton Ghost or Acronis True Image, that way if you mess something up badly, you can just reload the image (from CD/DVD or external hard drive) and be back where you started so you can try again.

I think it's one of the better software investments you can make. Ghost (2003) has saved me a couple of times when I made some serious mistakes.


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Response Number 7
Name: Derek
Date: June 14, 2006 at 17:34:02 Pacific
Reply:

Option 3 is usually grayed out for one of two reasons:

1. You are still on the first IE version that was installed on the machine.

2. After installing a new IE version you elected at sometime to delete the "go back" files.

DerekW


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Response Number 8
Name: Derek
Date: June 16, 2006 at 15:42:18 Pacific
Reply:

Any news?

DerekW


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Response Number 9
Name: SlowRambler
Date: June 18, 2006 at 05:19:22 Pacific
Reply:

Hi Derek
No news other than to say I paid attention to Leroi's good advice and backed up before I summoned up the nerve to use the I/E uninstall tool.Not for the first (or the last time) I have cause to be grateful to the group

Keith


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Response Number 10
Name: Derek
Date: June 18, 2006 at 06:15:57 Pacific
Reply:

Fine, thx for update.

DerekW


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