I keep getting a gray box that say: Line:2 Char:7 Error: Invalid Character Code:0 URL file://c:\windows\application Data\IM\Runtime\message\ {9A6F1415-3628-4981-99A8-70E0C647ACF8}\SHOW\HTMLSTR-PREV.HTM Do you want to open YES or NO. This box comes up just about every time I open an email.I hope I have everything. Thank you for your help.

This is an error due to the webpage or server that is loading it. The problem could only be fixed by the webmaster or if it's a server problem, by the admin of the server. You should have no problem accessing the site though. If you want to disable it, just go into Internet Explorer->Tools->Internet Options->Advanced and under Browsing, make sure to check "Disable Script Debugging" and "Display a notification about every script error".

Kevin's right on the mark,and I KNOW he meant say; ...make sure to check "Disable Script Debugging" but probably meant to add/say; UNCHECK "Display a notification about every script error" :-) • TheKid •