hi everyone I would be really grateful if somebody could help me on this: I recently bought a Toshiba Satellite 1730 laptop, which had (sigh) win ME preinstalled. Since I had some problems running my old software (sounds familiar?) I downgraded to win 98 SE. Everything now works fine except for one thing. The computer had an internal modem (of which I know nothing, since Toshiba did not give any specs...) which worked with ME but now is lost. I tried to reinstall the modem driver from the CD. (also got a copy of the program from the Toshiba site. Same behaviour) The install program asked for a serial port, and then, to my amazement and horror, I found out I had NONE! I looked at the address where COM ports are supposed to be and got a long line of zeros. BIOS does not see it. Control panel does not see it. What can I do? Is there any software out there to test for internal serial ports or modems? Thanks BDT

If I understand what you described, you do not have either Comm 1 or Comm 2 listed in device manager. Do you. If one is missing Windows wizard is supposed to install it like it was hardware in need of a driver. In this situation a DOS modem will work in DOS but not in Windows. If yours is the same problem I have had, you install new hardware and pick it from a list if windows does not install the comm port on bootup.