Will not shut down properly. Goes to black screen with a cursor in the upper left corner of screen and only way out is to cut power. Does not do this each shutdown. Sometimes it works ok. Help.

Start here http://support.microsoft.com/?kbid=273746
Thanks for the info. Gives me a starting spot. Ja
Thanks for the info. Gives me a starting spot. Its uphill all the way for those that are 300% computer challenged. Jay
