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I cant use my recovery disk

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Original Message
Name: Randycalamusa
Date: June 22, 2005 at 15:19:11 Pacific
Subject: I cant use my recovery disk
OS: Windows ME
CPU/Ram: 128 mb
Comment:

My computer is really full of junk and i could really use a recover so when i put my disk in and shutdown and turned it back on it didnt open and every time i try to get to it by run or my documents it says u need program.exe to run this , where do i get that It says dell but thats a differnt computer i have hp pavilion mx50

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Response Number 1
Name: Jennifer SUMN
Date: June 22, 2005 at 16:36:29 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

You won't be able to use a Dell recovery CD on an HP. You also can't run a recovery while in Windows. If your machine is really so messed up, why not just reformat and reinstall ME? You should have received an ME Installation CD or at the very least a Recovery CD when you bought your HP computer.


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Response Number 2
Name: Derek
Date: June 22, 2005 at 16:57:23 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

When it says it can't find program.exe it is Windows cute way of saying it can't find the program file to start something or other. It's not an actual file - rather misleading.

DerekW


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Response Number 3
Name: Randycalamusa
Date: June 22, 2005 at 19:31:29 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

no i have an hp recovery disk the dell is my other computer and i dont have an me installation disk all i have is an hp recovery disk and derek is there anything to do to make it find the program file

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Response Number 4
Name: hiho
Date: June 22, 2005 at 22:53:49 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

Quite often older HP's used a hidden partition to store files required by the Recovery CD, if these files are corrupted it may be the cause of your problem.

It is always best to buy a PC with an full version OEM CD.


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Response Number 5
Name: Jennifer SUMN
Date: June 23, 2005 at 05:21:11 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

So, you're indeed trying to use your Recovery CD for your HP on your HP?

Insert your Recovery CD, restart your computer, set your BIOS to boot to the CD, and run the recovery.


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Response Number 6
Name: Derek
Date: June 23, 2005 at 11:55:20 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

Unless the error message is more informative it is difficult to determine which program it is wanting. It sounds like the system is rather screwed up, so it's best run with Jennifer's suggestion.

DerekW


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Response Number 7
Name: Randycalamusa
Date: June 23, 2005 at 12:09:53 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

how do i get to BIOS on this computer

randy c


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Response Number 8
Name: Jennifer SUMN
Date: June 23, 2005 at 12:14:22 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

Probably F2. Or whatever it shows upon boot to Enter Setup.


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Response Number 9
Name: Randycalamusa
Date: June 23, 2005 at 13:24:49 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

ok i tried that and it still didnt come up

randy c


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Response Number 10
Name: hiho
Date: June 23, 2005 at 13:40:02 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

F10 ?? Have you checked out DELL SUPPORT ??


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Response Number 11
Name: CrazyOne
Date: June 23, 2005 at 16:22:10 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

Randy,

Still there, still having problems?

Some questions, if you wouldn't mind answering.

1.) What is the model of this HP? {and I don't mean the monitor}

2.) Will this computer start up/boot to windows? {either normal or safe mode}

3.) Is/are the keyboard - mouse USB? If they are, is that what came with it.

4.) Do you have ALL the disks. That came with THIS computer? {floppy disk, CD, ect.}

Thanks,
CrazyOne


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Response Number 12
Name: Jennifer SUMN
Date: June 23, 2005 at 17:00:55 Pacific
Subject: I cant use my recovery disk
Reply: (edit)

If we're indeed talking about the HP machine, try the F1 key to enter setup.

The instructions are right on the HP website..

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07110&lc=en#N10041


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