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I canīt install my scan on windows me! Help me!
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Original Message
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Name: Pedro
Date: January 7, 2001 at 02:49:11 Pacific
Subject: I canīt install my scan on windows me! Help me! |
Comment: Hi.
Last week Iīve a big problem with a virus. At last, I had to reformat my first hard disk, so I had to isntall everything again.
I upgrade my OS to Windows Me, and everything seems ok; but...
When I try to instal my scan (Hp Scanjet 3300C) appears a message as if i had a problem at the BIOS so the USB port canīt be recognized.
I went to the HP site and downloaded the w. me drivers for my scan, but when I try to install it appear a message saying: fatal error.
I think that all the problem us on the USB port, that can't be recognized
Please, can you help me???
I need to install the scan a.s.a.p
Thank you
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Response Number 1
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Name: Karen
Date: January 9, 2001 at 05:26:29 Pacific
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Reply: (edit)you won't get it to work either I had the same problem windows me is not compatible with the scanner and the driver you down loaded doesn't work I don't think it is your usb because I went threw the same problem and called every one I could about it . and it still don't work ! you are going to have to find a compatible list for windows me for a scanner . windows me uses WIA format
sorry for us
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Response Number 2
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Name: Michael
Date: January 12, 2001 at 20:26:32 Pacific
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Reply: (edit)I successfully installed a 3300C on ME after getting the new drivers and following the instructions EXACTLY! First, remove all references to the scanner in the registry and uninstall it. Reboot, and when ME finds the scanner, choose not to install it. Then run the setup program from the 3300 cd.Then run the updated driver install program. Worked for me!
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