Hi - I'm having problems installing an unidentifiable PCTel HSP56 Internal Modem into a WinME machine. Forgive me, but I'm a bit of a novice at all of this so it may just be "finger trouble". I eventually identified that the modem is the Modem Riser version of the device but when I load the latest driver from the PCtel website the thing doesn't work. The biggest clue is that in Device Manager, no resources tab is present, and the IRQ and Base Address information is just showing spurious random characters. Any help would be appreciated. Regards Gary

Do you have any "Unknown device"s in device manager? How about "modem enumerator"? How are you installing the downloaded driver? If you are using some sort of setup.exe file... try this instead: Remove any unknown devices and modem enumerators and the pctel modem from device manager. Once that is finished, hit Refresh at the bottom of device manager. It should detect your modem or an unknown device. Run through the wizard. Dont let it search for a driver... choose "No I will select this device from a list" Once you get to the list, it does not matter what it is sitting on... click Have Disk. Browse to the place on your hard drive or floppy you have downloaded and unzipped the driver. Once it finds the proper *.inf file, it will allow you to click OK. Follow the rest of the wizard to install the driver manually. Once finished, query the modem to see if the driver is working. To do this: Go to Control panel>>modems. Click on the Diagnostics tab. Highlight the com port your modem installed itself to. Click More Info. If you get more info... the driver is working. If you do not... or if you get an error message... the driver is not working... Try installing it again. Winmodems can sometimes be a pain to get the driver installed correctly. Too many parts.

Ok I'm having the same problem with my HSP56 MR and I do follow the instructions from "newgrl" but then when I query my modem or try to dial a conection the system stops responding (It really does nothing)... It's that normal?