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HP Scanjet 3300C
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Original Message
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Name: Brandon Hillis
Date: March 20, 2001 at 05:35:31 Pacific
Subject: HP Scanjet 3300C
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Comment: I have a HP Scanjet 3300C. I am running a AMD K-62 500 on a FIC VA-503+ M/B. The OS is Windows ME. When I try to install the software for the scanner, Windows tells me that setup was unable to turn on my USB ports. It also says that i need to turn them on in Bios. Well i went into Bios and USB is enabled. This is bothering me. Thanks.
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Response Number 1
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Name: tom
Date: March 20, 2001 at 06:40:19 Pacific
Subject: HP Scanjet 3300C |
Reply: (edit)i have the same scanner and i have got the same error i also downloaded the updated drivers for it i got it to work but after a few days my computer crashed i removed the scanner no problems sorry i dont think it's going to work with me. as far as usb ports go mine are enabled by defult
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Response Number 2
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Name: Karen
Date: March 20, 2001 at 08:41:45 Pacific
Subject: HP Scanjet 3300C |
Reply: (edit)For whatever reason, when I unplugged the scanner's USB cable from my PC (using it's own port) and plugged it into my USB Hub...the darn thing worked! Actually worked as in not locking up after each scan. I scanned and scanned...I was amazed.
I'm not saying to run out and buy a $29 hub...maybe you could borrow someone's and try it out first...just a thought.
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Response Number 3
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Name: Roseman1
Date: March 20, 2001 at 09:14:51 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)I also had the same problem with that scanner. I finally just gave up and got a different scanner.
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Response Number 4
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Name: fred6008
Date: March 20, 2001 at 18:07:52 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit) I have the unproved theory that HP drivers do not work well in Windows ME. Go START>PROGRAMS>ACCESSORIES>IMAGING and let Windows ME detect the scanner and install Microsoft drivers. (My scanner was an HP
5200C however). This solved the problem for me.
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Response Number 5
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Name: HOD
Date: March 21, 2001 at 06:59:35 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)This is error does not appear because of the usbport. If you install the scanner from the english-folder on the cd the scanner will be installed and work
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Response Number 6
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Name: melissa
Date: March 22, 2001 at 16:20:43 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)I have the same motherboard and knwo you have to do the follwoing for the scanner.. first of all go to via and update the 4 in 1 drivers as well as the usb filter http://www.viatech.com/drivers/index.htm after the downloads install the scanner as the instructions.. get the download from hp for the precision 3.0 scanner and run the updates for the dll and twain drivers as instructed in the download... the problem is via chipsets and usb and me... the update is critical.
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Response Number 7
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Name: newgrl
Date: March 22, 2001 at 16:36:28 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)HP Knowledgebase:
HP Scanjet scanners - Error Message, Setup Has Determined That Your USB Ports Need To Be Turned On Before They Can Be Used: http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpscanjet318408&LC=scanners&Tfile=bps03899 Microsoft KB:
HP 3300C ScanJet Scanner Setup Results in "USB BIOS Enable Fail" Error in Windows Millennium Edition: http://support.microsoft.com/support/kb/articles/Q281/9/44.ASP
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Response Number 8
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Name: Ray
Date: March 23, 2001 at 23:07:03 Pacific
Subject: HP Scanjet 3300C |
Reply: (edit)You have to download the correct driver from HP...windows me does not have it.the file is sj514me..install it using driver update..this will fix your problem...
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Response Number 9
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Name: Bill H
Date: March 25, 2001 at 12:32:18 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)Click on local disk C. Click Scanjet, then on precision scanjet icon. Right click on multi-collored icon of scannerand send shortcut to desktop. My icon in 4100c is hpprsclt. You can work the scanner this way. HP is the worst in providing proper drivers.
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Response Number 10
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Name: s pritchett
Date: April 30, 2001 at 08:03:00 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)I am looking to purchase a 3300c but I have been unable to locate one. Any ideas?
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Response Number 11
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Name: bSP
Date: August 6, 2001 at 08:42:27 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)I HAVE AN HP 3300C CONNECTED TO MY HP PAVILLION. IT WORKED FINE UNTIL MY SON DOWNLOADED A GAME OFF OF THE INTERNET. NOW ALL I GET IS hpprsclt (NOT RESPONDING)
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Response Number 12
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Name: Obed Salazar
Date: September 11, 2001 at 18:01:20 Pacific
Subject: HP Scanjet 3300C
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Reply: (edit)Thank you HOD, and thank you! I had similar problems with a Scanjet 4200C: "unable to turn on your USB port". What happened was I quit the original attempt to install the software, so I could terminate all open apps. Trouble is, the message that tells you to do that, doesn't tell you how to get back and install the software afterward! Well, your simple solution--running setup from the English folder in the CD--worked perfectly. I had been trying to run it from the basic CD level (why is it located in two places?).
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