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What do you mean she can't open the e-mail? Can she login to Hotmail? What messenger are you talking about?
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She is running win me using windows mess.(hotmail/msn)She can login and use the windows messenger but she cannot click on her email and open it up to read

CLick on her email.. DO you mean from outlook express or from hotmail.com or from the little popup built into messenger?

Tell her to open a new account with msn with a new username and new password and see if that one work.She might have messed up the first installment.

If she's able to sign in to msn messeger, I think her account is working fine too. Sometimes, one's account is temporarily unavailable ....

Hi all.
I have had this problem with Hotmail for nearly a year. If I try to log into hotmail directly, my password is not recognised. But if I click on the MSN messenger icon in the Sys Tray all works perfectly. I have sent a lot of emails to Hotmail support but all I get are those stupid automated responses and basically tell me to do what I have already done before.I am sorry to say that I have learned to live with it, but I wish I didn't have to.
To change my Hotmail address would be a hugh job that I would rather not do as I cannot remember all the people who may still need to use it. :(
Regards

Janset,
When you log in at hotmail.com is your password generated by autocomplete or are you manually entering it when you get the invalid password error?
The reason i ask is because i recently changed all my passwords and i had some problems with automcomplete. I cleared it from tools/internet options/content/autocomplete and it seems to be working ok now.
Another thing is.. I have an MSN dialup account with a username@msn.com email address. I also have the same username@hotmail.com. Autocomplete never gets this one right when i log in at hotmail.com. Each time it remembers the others password and i have to manually enter it again and if i save it i then have to manually enter the other accounts password.

Hi SMUOD
I have tried both, auto complete as well as manual type in. I have also cleared my auto complete from tools/internet options etc. as you suggested and tried again.
Still no joy. The irony is that when I use the messenger icon from the sys tray I very seldom do I have to sign in as I automatically sign in as I have it load at startup.
If it does for some reason ask me to sign in, my password is accepted.
As I have said,I have learned to live with it :(

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