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Horizontal shadows on monitor
Name: donna_br Date: April 3, 2005 at 12:19:56 Pacific OS: Win ME CPU/Ram: AMD Athlon 128 MB
Comment:
I installed an update from iden for my motorola cell phone. Then I plugged the USB cord I was sent to update the phone. I plugged up the phone and the "new hardware" was installed and I updated the program on the phone. Don't know if that has anything to do with the problem. After all of this my computer now has horizontal lines on it. I have checked the monitor and it is fine. It is something with the software or hardware in the computer. The lines are like a shadow of the writing on the monitor or windows such as ones for putting in information. The picture on my desktop is fine. I have tried everyting HP told me. Resetting the display properties, reinstalling the monitor and display adapter nothing has worked. The only suggestion I didn't try was to restore. I don't have a restore point to use and I don't want to lose all the programs I have installed. Any suggestions?
Name: Petit Jean Date: April 3, 2005 at 14:01:11 Pacific
Reply:
When the computer boots up press F8 to get the choice of booting to VGA 16 colours:this is called Safe Mode.Notice if the problem is gone.If so the video drivers are the wrong ones.Check the System Properties for hardware exclamation marks(!).If any try making corrections.Good luck.
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Response Number 2
Name: robertj Date: April 3, 2005 at 16:30:37 Pacific
Reply:
I have had a video card go bad.Is your video onboard or slot?
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Response Number 3
Name: donna_br Date: April 4, 2005 at 11:59:20 Pacific
Reply:
I've tried starting in safe mode and the lines are still there. I have no exclamation points in the system properties. I think the video is onboard not a slot.
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Response Number 4
Name: robertj Date: April 4, 2005 at 15:28:55 Pacific
Reply:
Are you lucky enough to have access to another moniter if so,if it works ok then you have a bad monitor if not you have a bad onboard video or video card.You may unplug your moniter card from your PC and find a bad or bent pin.You may also need to tighten your moniter to PC connection.Sometimes they wiggle loose a little. Best of luck!!!
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norton scan problems
