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Hewlett Packard Scanjet 4100C

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Name: Tim Hinds
Date: November 11, 2000 at 06:55:07 Pacific
Comment:

Hewlett Packard Scanjet 4100C
Can anyone get their scanner to work with the full version of ME?
HP are particularly unhelpful!



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Response Number 1
Name: Maarten
Date: November 11, 2000 at 13:43:39 Pacific
Reply:

I have the 5300C under WinME working via USB...
Although the installation CD of HP didn't support USB under Win ME (first installed it connected through parallel port), I succeeded by connecting the scanner and run the hardware detection in the cofiguration panel.


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Response Number 2
Name: Jay
Date: November 11, 2000 at 21:04:35 Pacific
Reply:

DL This Update for Windows ME From HP's Web Site
sj406en.exe

Or From this Web Address
http://www.hp.com/cposupport/scanners/software/sj406en.exe.html


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Response Number 3
Name: Joe
Date: November 14, 2000 at 10:28:01 Pacific
Reply:

We have the same problem with a HP 3400C. The patch downloaded from HP only solves some of the problem. HP is completely useless when trying to get helpful response. We are returning our HP scanner (also, this is when using with an HP hardrive!) I wish these mega companies could get their act together. Also, any recommendations on a 100 to 150 dollar ME compatible scanner appreciated.


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Response Number 4
Name: Maarten
Date: November 15, 2000 at 00:24:55 Pacific
Reply:

Can you describe the problems a little.
How do you connect your scanner?
Did you install the HP software succesfull ?
Can you find your scanner in the hardware manager (configuration panel -> system -> ...) ?
Do you get error messages or something like that ?


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Response Number 5
Name: Hansewerner
Date: January 4, 2001 at 04:24:14 Pacific
Reply:

habe neuen PC mit windows 2000
von HP ist kein Kompatiebler Treiber zu erhalten
auch nicht unter der angegeben Telefonnummer in England


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Response Number 6
Name: Maarten
Date: January 5, 2001 at 06:25:48 Pacific
Reply:

Hmm German...
Probieren sie dies mal:
http://www.hp.com/cposupport/indexes1/4100FirstPage.htm

Es gibt ein CDRom mit die treiber auf diese link.


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Response Number 7
Name: Anis El-Mariesh
Date: January 28, 2001 at 08:32:14 Pacific
Reply:

Hi there, I'm getting an error code 4117, unidentified program error when trying to scan in colour with my 4100C Scanjet (USB) under WinME. Really appreciate a solution if someone has one (i have installed the latest winME drivers recieved from HP a few days ago) including the WinME patch.

Thanks


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