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help and support files missing,&DLL`S

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Name: william
Date: March 17, 2002 at 06:49:07 Pacific
Comment:

When i start help and support on windows me, i get an internet explorer script error. An error has occured in the script on this page. When i click out this pops up. Helpctr.(Helpctr has cause an error in MARSCORE.DLL) Thin i click that out and Ddhelp. has caused an error in GDI.exe. NOTHING COMES UP ON MY HELP AND SUPPORT PROGRAM



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Response Number 1
Name: gunntherd
Date: March 17, 2002 at 08:50:42 Pacific
Reply:


Ok, here is about all I could find to help you narrow down what you need to try and fix your errors:
http://support.microsoft.com/support/kb/articles/q274/7/36.asp

http://support.microsoft.com/support/kb/articles/Q274/2/64.ASP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q275911

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q269244
To locate the Marscore.dll file it should be
here: C:\WINDOWS\PCHEALTH\HELPCTR\BINARIES. Also have you tried System Restore back to a point your system didn't have these errors? Good luck!!
---
Every man has his tale of woe. Unfortunately in life there is more woe than tail


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Response Number 2
Name: william
Date: March 17, 2002 at 09:15:01 Pacific
Reply:

yes i tried to use system restore but it wouldn`t do any thing


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Response Number 3
Name: newgrl
Date: March 17, 2002 at 10:57:10 Pacific
Reply:

Turn off your antivirus software and try to uninstall/reinstall PCHealth. To do this:

Go to start>>run

Copy and paste this line in:

rundll.exe setupx.dll,InstallHinfSection Uninstall 132 C:\WINDOWS\INF\PCHealth.inf

Reboot.

Go to start>>run

Copy and paste this line in:

rundll.exe setupx.dll,InstallHinfSection PCHealth.install 132 C:\WINDOWS\INF\PCHealth.inf

That should reinstall PCHealth. Give it a shot.


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