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getting rid of virus infected file

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Name: lee
Date: December 28, 2002 at 07:18:31 Pacific
OS: win me
CPU/Ram: 266ddr
Comment:

I ran my AVG antivirus scanner again today and it keeps picking up the same file i downloaded from the internet a file ago,it detects the file extension then says it has 'healed?'it,what exactly does this mean?and is there any way of permanently scrubbing this file?thanks,Lee.



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Response Number 1
Name: capt
Date: December 28, 2002 at 08:01:28 Pacific
Reply:

It has isolated and separated the virus packet from a the neeeded file. Have you identified the the file you downloaded to delete it? Is the file located in a temp/restore file, so that AVG canot delete it? Delete the temp internet files. If it is in "system restore", you need to disable "system restore", shutdown>restart run AVG's scan and if the system is virus free reenable "system restore" to permanently eliminate the virus and prevent it from reinfecting your computer.


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