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Getting an error in MSHTML.DLL

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Original Message
Name: Goodfella
Date: September 3, 2002 at 22:03:28 Pacific
Subject: Getting an error in MSHTML.DLL
Comment:

I am getting this error whenever I open windows explorer, search, any folder and few other applications:

Explorer has caused an error in MSHTML.DLL
Explorer will now close

EXPLORER executed an invalid instruction in
module MSHTML.DLL at 0197:70073536.
Registers:
EAX=03675f2b CS=0197 EIP=70073536 EFLGS=00010207
EBX=ee489a9e SS=019f ESP=00c3f398 EBP=00c3f3f0
ECX=7007f728 DS=019f ESI=00000000 FS=5bcf
EDX=00c3f303 ES=019f EDI=00000000 GS=0000
Bytes at CS:EIP:
c6 53 20 02 dd 9a 54 7f c9 4b e6 aa 04 e8 75 28
Stack dump:
7000ba32 0367c5c0 70004120 00c3f520 700df936 0367c5c0 70004120 00c3f520 00000000 04df20e0 00000000 7001c480 00000000 00000004 036913f0 00000000

I then hit close and the thing I am trying to open ends up closing. So I can't get anything from windows explorer. I have tried to reinstall the MSHTML.DLL. That hasn't worked. I changed my registry back to the oldest day I could and that didn't work. I can't get into system restore because that gives me an error message. If anyone can help me with this problem I would be very greatful. Thanks in advance.


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Response Number 1
Name: Carlos
Date: September 3, 2002 at 22:51:39 Pacific
Reply: (edit)

MSHTML is an IE component (I think!), if you can get to it, try running IE repair (Go to Add/Remove Programs in Control Panel, choose the Internet Explorer entry and choose Repair Internet Explorer in the box), alternatively, try re-installing IE from a CD if you have one.

Also, I believe you can do a system restore from DOS, hold CTRL as the system boots up, the windows startup menu should appear and if I remember correctly one of the options is to restore to an earlier point.

If you do manage to resolve it, I suggest upgrading to IE5.5 SP2 as errors in the version of IE that comes with Windows ME are common. Or get Opera, an even better browser.

HTH.
Carlos.


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Response Number 2
Name: Trev
Date: September 4, 2002 at 12:21:29 Pacific
Reply: (edit)

These two articles are close but not exactly your error

http://support.microsoft.com/default.aspx?scid=kb;en-us;q298098

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q265244&


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